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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It's a little unsettling to not actually have my ticket and seat ahead of time.
For the dawgs. For the shaman. 432 MHz is the only vibrations we need.
Its easy to buy tickets, but its not okay to wait so many days to have your tickets in hand
Waiting for email to determine delivery of tickets. Waiting on delivery
I'm still waiting to receive the ticket I bought. It looks like it is saying I should receive it soon so fingers crossed.
I didn't like this experience at all. I ordered two $39 tickets and had to end up paying $114. I am a 70 year old football and baseball coach and I am certainly not very computer savvy. It shouldn't be this difficult or expensive to purchase a college baseball ticket.
They would not let me cancel an order that was made 5 minutes before and they also were hundreds of dollars more than other sites in the exact same row
Priced out of sight! It was my fault for not reading the fine print.
I paid 300% over what I paid the week before through the ball park.
It was hard to read.
I'd be happy if it was in Japanese.
It was a hassle to write a review.
I got the tickets for a really good price my baby loves Sesame Street and I was happy I was able to thanks to ticket so sales
Excelente, rápido y confiable. No había realizado este proceso antes pero fue sencillo
It is probably my fault, but the actual cost of the tickets was much higher than the listed price.
In complete shock over the $100 service charge. I was not warned in advance of this charge and now I paid 3 times more than what the tickets are worth.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members