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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was not shown a total before purchasing! It said $160 and I ended up paying $278! I only got two tickets and I still can't get anyone to buy the other ticket because the seat is so bad and the ticket is so expensive! Horrible experience! What is today
You didn't disclose your added fees prior to my checking out and I think you added a very generous profit for your service that I didn't appreciate.
We had a great service easy and smooth. The whole process was excellent, and I will highly recommend the site.
Received tickets that I ordered and was delivered sooner than expected.
Good... no issues experienced with the website or ordering process.
It was a very standard purchase of tickets, nothing different from other sites. Hopefully I do end up getting my tickets before the event. Will return after to comment about the whole process
Awesome thank you and appreciate the quick response to sending my Isotopes tickets.
Overall, good. Did notice that seats varied depending on which device you were pulling tickets up on. Tablet/computer showed less available then my phone did.
I would like to have known my specific seat prior to buying, instead of receiving a general vicinity
Excellent work. Prompt and amazing.
Very helpful and considerate.
Did not loke it. Nothing on your invoice indicates a phone number or an e-mail address to be able to reach you. Was surprised with the ticket price once the invoice was received but not during the process of booking.
I don't wanna write a review I want my ticket so I can go to this concert I payed good money to go and see so please give me my ticket so i can watch the show with my friend
Very simple process, good service, no problems. Annoying review process though
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members