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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Olg sent confirmation code. Presumed I was on a Canadian site. Charged in usd. $50 more than ticket master for exact same seats. Bull$#*!!
Tuve buena experiencia al comprar mis boletos, recomiendo mucho esta pagina.
Bought two tickets on website for April 5th@7:30pm as advertised on website and confirmation page after purchase as well as email provided. An hour before the game, I downloaded the tickets. Game time was now advertised@ 4pm on tickets only but everywhere else is for 7:30pm. Missed the game due to incorrect time advertised on website.
I requested and begged for a change of date. But was denied. My husband is 70 years old and he was called in for a cancellation surgery opening for his hip replacement that we've waited for for 19 months. His hip surgery date is on April 20, making it unable for us to fly home from Las Vegas to Calgary Alberta airport, then drive to Jaffray BC Canada (another 4 hours) from the Donny Osmond event tickets Friday, April 17.
The entire process is confusing. I will receive an email… my tickets have been transferred. I honestly don't even know where the tickets are or if I'm going to get them. Wish this process was streamlined and easier to follow.
Not sure if im supposed to enter an order number or something, the email showed order ID:
WE chose some available seats, It would not work, we did not know why.
We chose different seats and it worked.
Not finding email to advise how to print my tickets
The whole process was fast and easy. It took no time at all. It was a hassle free transaction.
I did not receive the actual ticket just a confirmation so i am a bit confused on how this will work. I paid over 500 and i am hoping to receive the tickets shortly
Way to complicated to get your tickets I feel for all the older ppl that don't know or have internet phones computers etc it's a shame!
- I received tickets with an "obstructed view" mention
- The pricing was in USD and I was expecting it to be in CAD (rightfully, since I'm in Montreal paying for tickets related to a concert in Montreal)
I only gave 2 stars because I believe the resale prices are way too high. It's a Toronto, Canadian venue. If I could have purchased the tickets from Roy Thomson Hall, the venue for this concert, they are always sold in Canadian dollars! I was greatly disappointed that I couldn't get decent tickets because of the huge increase to buy in US dollars. We are spending over $500 for 2 tickets behind the stage. The website works fine but the cost is wrong.
This ticket purchasing experience has made me uneasy. I've got confirmation but am still yet to see my ticket. Why should I purchase anything through you guys when I can see it instantly on ticketmaster? The due date for the ticket is literally the day before the show. So I'm expected to possibly wait until one day before and hope it works out? I've purchased a second ticket through ticketmaster which I had access to immediately, in the event I don't see my ticket, which I never wanted to do. It's been anything but convenient and if I'm being honest I probably won't go through you guys again. I also ended up paying $200 more through you than through Ticketmaster for the exact same ticket on release day so yeah, needless to say I'm quite unhappy and unimpressed with everything this purchasing experience has had to offer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members