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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered the tickets week ago. And I haven't received them yet?. HOW LONG DOES THIS TAKE? DOES ANYBODY KNOW?. IS THIS LEGIT?
I didn't like that I didn't know what seats were mine until after I paid, and since then I've received probably 8 emails, which seems unnecessary.
Went online to purchase our tickets easy peasy. I do, however, wish the tickets came a tad earlier than August but that's ok
It was very easy and simple to purchase my tickets. Looking forward to the baseball game.
Had no problems with the service. Checked out quickly and got an email right away.
Emails were a little confusing about how to get tickets because there were so many emails, but once finding the correct email steps were easy to follow
I don't like how there is no option of seat change, refund, or cancellation after ticket purchase. This is a website I will never use again for purchase of tickets, as there are no options for the spender
Everything went perfect the experience was wonderful! The site was easy to understand.
Got the tickets right away. The event was sold out. Would use this service to purchase tickets again
How can there be a delivery charge when it is an e-ticket? Nothing has been delivered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members