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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I assumed it was a process i had to perform, instructions to accept just show me the ticker. Are they accepted? I can see them. I hope so guess ill find out.
Same, too many fees! What more do you want whoop whoop whoop
I can leave a Better review once I know it works with no issues day of concert
The process of buying tickets was simple. I would recommend to other who are wanting to buy tickets.
This is my first time seeing a live concert So far it's going good
Overall- great experience! I appreciate the great customer service.
Remembered how easy it was to get in and out, and the friendly staff members.
Great, if you could stop asking me questions please. Please send me tickets to my email
Purchase was easy. I wish there were seat #s for my purchase.
I also would like pictorial representation of the view I bought.
It worked very well and I would use the system again for other tickets.
Each Tickets on sale email sends me to adds for winning a gift card. So tired of this. We pay a lot for concert tickets and fees that we shouldn't have to put up with these ads!
Simple and easy to get the tickets. Made it very user friendly
It's been over a week and I haven't received the parking ticket I paid for,
It was good thank you for sending emails that made it easier.
You are scammers, and upcharge tickets claiming to be legitimate sellers but are 3rd party scammers.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

