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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,579 reviews

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Washington
1 review
0 helpful votes
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Wtf does accepting ticket mean
May 7, 2025

I assumed it was a process i had to perform, instructions to accept just show me the ticker. Are they accepted? I can see them. I hope so guess ill find out.

Date of experience: April 26, 2025
South Carolina
1 review
0 helpful votes
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TooMany extra fees!
May 7, 2025

Same, too many fees! What more do you want whoop whoop whoop

Date of experience: April 27, 2025
Washington
1 review
0 helpful votes
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I received code
May 7, 2025

I can leave a Better review once I know it works with no issues day of concert

Date of experience: April 26, 2025
Utah
1 review
0 helpful votes
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Quick and easy
May 7, 2025

The process of buying tickets was simple. I would recommend to other who are wanting to buy tickets.

Date of experience: April 26, 2025
Canada
1 review
0 helpful votes
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Good
May 7, 2025

This is my first time seeing a live concert So far it's going good

Date of experience: April 26, 2025
Sweden
1 review
0 helpful votes
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Awesome!
May 7, 2025

Overall- great experience! I appreciate the great customer service.

Date of experience: April 26, 2025
New Zealand
1 review
0 helpful votes
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Baseball tickets purchase
May 7, 2025

Great experience, quick and easy even from here is New Zealand!

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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Quick and easy
May 7, 2025

Remembered how easy it was to get in and out, and the friendly staff members.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Better than Ezra's
May 7, 2025

Great, if you could stop asking me questions please. Please send me tickets to my email

Date of experience: April 26, 2025
Massachusetts
1 review
0 helpful votes
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Efficient 22
May 7, 2025

Purchase was easy. I wish there were seat #s for my purchase.
I also would like pictorial representation of the view I bought.

Date of experience: April 26, 2025
North Carolina
1 review
0 helpful votes
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Great system
May 7, 2025

It worked very well and I would use the system again for other tickets.

Date of experience: May 3, 2025
Texas
1 review
0 helpful votes
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No
May 7, 2025

Noshhdhehvd shsheggrvsvsbnshshshevevgshwvevsbgwgeeheb

Date of experience: April 26, 2025
Missouri
1 review
0 helpful votes
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Tired of the ads
May 7, 2025

Each Tickets on sale email sends me to adds for winning a gift card. So tired of this. We pay a lot for concert tickets and fees that we shouldn't have to put up with these ads!

Date of experience: April 26, 2025
Montana
1 review
0 helpful votes
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Easy
May 7, 2025

Simple and easy to get the tickets. Made it very user friendly

Date of experience: April 26, 2025
Louisiana
1 review
0 helpful votes
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Good
May 7, 2025

Good. It was easy to use and the experience was good… now over 50 characters.

Date of experience: April 26, 2025
California
2 reviews
0 helpful votes
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No ticket yet
May 7, 2025

It's been over a week and I haven't received the parking ticket I paid for,

Date of experience: April 26, 2025
South Carolina
1 review
0 helpful votes
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It did ok
May 7, 2025

This was my first time purchasing tickets this way. It all turned out ok. So I'm happy.

Date of experience: April 26, 2025
Canada
1 review
0 helpful votes
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Good
May 7, 2025

It was good thank you for sending emails that made it easier.

Date of experience: April 26, 2025
Canada
1 review
0 helpful votes
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You are scammers, and upcharge tickets claiming to be legitimate sellers but are 3rd party scammers.

Date of experience: April 26, 2025
Virginia
1 review
0 helpful votes
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Easy
May 7, 2025

This was an extremely easy experience. Will use again in the future.

Date of experience: April 26, 2025