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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought tickets to a baseball game at Roger Dean stadium in Jupiter, FL. Easy to do!
Works every time. Unless it's George Jones and he is on his 2nd bottle of bourbon and he doesn't know where Spokanistan is in the first place.
Tickets cost so much these days. Being able to get tickets and go to see bands you love is HARD! Got them as best I could find here.
Good so far. Just waiting on tickets. Hopefully see them in the morning.
Easy, smooth transaction. Had my tickets sent electronically within minutes
Tickets were emailed within 24 hours. Excellent service and price. Thank you
Everything went smooth except for not knowing the seats I am sitting in. Very unnerving to not know and have my tix potentially available the day before the event.
After searching with Google, I thought I was on the Hampton Casino Ball Rooms actual site. It was emulated very well.
After the purchase I figured out it was a ticket scalping site and was shocked to see the amount of the service charges.
More fool me.
I'd prefer if I could print a copy and use that as my ticket, I'd feel more confident about using your service if that was part of the process
I received the tickets sooner than expected versus when the email said I would get them.
I paid a ridiculous price. Now I have to fill out a survey? There was pressure to buy with a time clock. I fees were crazy. Never again
Numerous instances of timer expiring before your system accepted my credit. Still, wasn't sure I got the tickets. Saw your disclaimer about you not having the tickets but when you get them up to the day of the show, you'll send them to me so that I can be fully prepared to travel with my family at a moments notice. Don't send me another update that you don't have the tickets, yet, or worse, ask me how my experience was if I still don't know yet if I can fully rely on this means. I should have went to Wolftrap website. Live and learn but spread the word
Hard to see the place, because I want to zoom in and I can't see anything.
Process caused some confusion. Vendor continues to email regarding receipt of confirmation.
Always go during CMA! Best venue in Nash! Cant wait to see Jake Owen.
Easy online purchase. Excited looking forward to it. Thank
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members