On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was easy to purchase I received my tickets on time thank you
Hidden price when I was checking out the tax was way too much.
Real nice got it at target, it was really nice and easy, and would buy here again
I don't like having to wait until just before a concert to receive tickets by email. Why not send them immediately?
It was not clear that the tickets would not be provided immediately. It makes me very nervous to not receive the tickets until the day before the event. I sincerely hope they arrive with no issue. I was charged immediately, but the ticket delivery is delayed - that is not a good business practice.
I had a good experience. I did not have any issues with the process.
Logging on what's easy screen to show the map of the venue was very visible.
I did not know the sale would be in US dollars Also it makes me nervous that the tickets will not be available until the day before the concert.
Wish i had more of an update or got the tickets sooner rather than so close to the date of the event
It was an easy process. I didnt have any issues with my purchase or receiving my ticket.
Great site for tickets. Look forward to the concert. Thank you.
Easy to use. Follow-up has been good. Looking forward to the concert
I bought tickets to a baseball game at Roger Dean stadium in Jupiter, FL. Easy to do!
Works every time. Unless it's George Jones and he is on his 2nd bottle of bourbon and he doesn't know where Spokanistan is in the first place.
Tickets cost so much these days. Being able to get tickets and go to see bands you love is HARD! Got them as best I could find here.
Good so far. Just waiting on tickets. Hopefully see them in the morning.
Easy, smooth transaction. Had my tickets sent electronically within minutes
Tickets were emailed within 24 hours. Excellent service and price. Thank you
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members