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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm not happy with this. I'm confused, my ticket has purchased by Eleanor Kemmer on my ticket for $29
It was easy and efficient. Looking forward to the concert. I had no problems using it it was self explanatory and easy to use
I have to do this survey in order to confirm that I got an email
Came from out of town to see a Dodgers game in LA. We had tickets, but needed a parking pass. Went to TicketsOnSale about three hours before the game, concerned there might not be enough time to get the tickets. Once I paid, the parking pass was delivered by email within about 20 minutes. It definitely saved us some parking headaches. Thanks to the seller for quick response!
It was semi good the price of the the tickets did not reflect to the price that i acually paid is my complaint.
Tried existing thru gates would not let several of us had to drive thru in gate to exit at church
I don't really have much of an opinion, to be honest. The ticket buying process was pretty straightforward.
I would like my tickets immediately I don't feel we should have to wait
It was a good experience. I had no issues at all. Love the fact that it's hassle-free
Got robbed. Tickets at venue site were $340 for 4. Lesson learned.
Process is a bit confusing on how to get tickets in hand. Consider single way of communication and explanation.
No issues using the website, or buying tickets. Waiting for tickets u takes too long
Well put together and easy of use, took to long to get repeat my
Good stuff going on here I dunno what else you want me to say to fill up 50 characters
I could not download the application itself because itis not compatible with my android cellphone, thus was not able to load the ticket barcode in the google wallet which is not also compatible with my android phone. I called the customer service of ticket master already. And they are okay with the flickering ticket barcode that can be viewed in the browser. Please help me fix this so as not to have any problems at the venue entrance. Thank you! Caroline Grace Anne Calibot
Parking lot was full. I had to pay and park in another lot. Will not use this service again.
Had no issues with buying my ticket there was no confusion at all
I didn't know I bought tickets from tickets on sale. If you told me what event that might be nice.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members