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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was in the process of getting a new phone and would have liked the option to be able to print off our tickets. But the ease of ordering was great and fast!
I placed an order and I think all is well though I haven't received my tickets yet.
No problem easy looking forward to the concert should be a good show
Too many third parties involved too receive the tickets. I still haven't actually seen them yet. I had to create un account with T. O. S,
Open a link from a private seller, which lead me too open an account with MLB.com, which made me download MBL APP which doesn't work with my password. HUGE pain in my $#*!. I will do my very best to not purchase through this process in the future. I didn't contact T. O. S customer service because it's a MLB APP issue. But the process starts with TOS not forwarding me the tickets direct.
TICKETS SHOULD BE ISSUED AS SOON AS ITS PAID HAVE TO SEE THE TICKETS FIRST. I WILL DESCRIBE IT BETTER
Needed parking for the Metallica concert and my brother told me about Tickets On Sale. The site was easy to use and purchase was smooth. The only problem I had was not all the parking lots available were displayed on the map to see distance from the event. Chose a lot that was shown on the site map. So far I would recommend to friends and family to use tickets on sale.
Ticket order was simple and a smooth process. This is my first concert ordering tickets. I'm excited to attend this concert. The tickets were a gift from my son for a Mother's Day gift. I will be ordering tickets for this venue again
I was set to buy tickets directly from the venue but they sold out after being purchased by companies like you. Then you turn around and charge us an arm and a leg for them - this needs to stop!
Early ticket purchase. No seats assigned... But the general area. A bit expensive. But easy
Easy instructions to follow and simple enough to get my tickets and enjoy a nice game of baseball!
As a senior citizen not smartphone smart having my tickets on my phone is problematic
Im old school need the tickets at same time i purchase the ease of purchase was good
They did great job getting my issue resolved quickly I was very satisfied
I was skeptical of buying a ticket from this site originally however they explain everything very thoroughly and all confirmation emails have been sent really quick
I'm not happy with this. I'm confused, my ticket has purchased by Eleanor Kemmer on my ticket for $29
It was easy and efficient. Looking forward to the concert. I had no problems using it it was self explanatory and easy to use
I have to do this survey in order to confirm that I got an email
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members