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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I got my tickets emailed pretty quickly and it was easy to download
I'm old. I use my phone to talk, text and voice. I don't know how to put tickets on my phone. Does it hurt you to offer print-at-home service? Please help out an old fart.: Your grandpa might thank you.
Great overall.
Only thing I didn't like was that I could see the block of tickets in question, but I was not able to choose a specific seat.
I still have no idea how to get my digital/electronic tickets. Information and procedure lacking. I hope I get to see the show I paid $600 for.
I think I already submitted this. Please stop blowing up my inbox. I got the confirmation email, it says the tickets will be sent by 8/20/26.
Concerned that I have to pay $60 for ticket protection. Seems like a scam. Makes me not trust this site.
It was easy and quick to purchase tickets. Fairly easy to select the section and row and price point for the two tickets I wanted. I still find the service charges to be somewhat outrageous
Please omit requests for random donations prior to final completion of the sale
EASY TO ORDER. I WISH I COULD PRINT THE TICKETS IMMEDIATELY, INSTEAD OF BEING INFORMED I HAD TO WAIT UNTIL THE DAY PRIOR TO THE EVENT. VERY INCONVENIENT
As far as buying and purchasing the tickets the process was simple and easy. But that being said there were and are some uncertainties. I don't know why I didn't receive the tickets instantly after paying for them and getting a confirmation number. And now that creates some worry that I will not receive the tickets on time or at all there is not real clear answer for that, it says estimated delivery date 5/13/26? But is this emailed or what? Hopefully I receive them with no issues.
Thought I was going on Ticketmaster felt a little misled but everything seemed to work out I have my tickets
The purchase was easy, however, the ticket for the 18th was cancelled and I still haven't received a refund.
Like a live in Brasil, it's very good to me to have a Chanel like ticketmaster to buy a ticket
Very easy. I really don't like doing surveys, especially when I have to say a certain amount of characters. I think you should take that out of your system.
Tickets were tough to deal with in the apple wallet, but the parking pass was the real trouble, the app kept losing it and I could not transfer it to my driver and so we could not use it lost a lot of money on that deal with the parking pass
When I found out that the artist that I have been waiting on was coming to play within an hours drive of my house I was definitely going to purchase tickets. I usually use ticket master but I thought I would try Ticketsonsale. Everything went smoothly. Our tickets will be transferred electronically closer to the concert time.
I can't rate my experience at this point as I don't have the tickets for the event that Take Pl., April fourth therefore, I cannot rate this experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members