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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to order with seat map. Unsure why I have not already received my tickets via email.
Easy to navigate and convenient to get tickets for an event at Freeman Stage
So far so good - nothing to complain about. Maybe too many follow up emails - but other than that - good.
It looks like there is an extra charge on my credit card, I don't find the fees are clear
I picked the wrong day for game day but I'm happy once I get the tickets emailed
It was easy to order the prices are ridiculous though. Paying almost 400 for a parking ticket that I haven't even received and the event is just 2 days away now
Excellent site to deal with, can't recommend enough for this, easy to use
Experience was ok. Nothing of major note. Suggest shortening the character length in this comment box
Good so far don't really know what else to say except wondering when I will get my tickets
I was very nervous at first as there was a lott of online stuff to do before actually getting my tickets... they do not accept screenshot or printed off tickets.so I did feel like i was scammed but was not hahaha my son helped me and I cannot wait to attend this concert
I'm happy you was fast to deliver email. Easy to use. Exactly what I was looking for, easy shopping around
Me encantó, lo recomendé con mis amigos, 100% confiable.
Volvería a comprar en otras ocasiones
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members