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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far so good! I haven't used the system before so I have to assume it will work. Hard to review when you haven't actually finished the process.
Great service, very quick a little slow on confirmation and ticket delivery
It was an easy to navigate site. No issues whatsoever! They offered hotel accommodations and all the info you would need.
Good expérience in Vancouver for our vacation. Appréciâtes
Took to Ticket Master for completion of purchase. Done deal
It was a smooth experience. I easily purchased my tickets in a timely manner.
Easy and simple to do just waiting for tickets to go see the concert
Great experience. Fast, easy and seamless. This is the second time I have used TicketsOnSale Lynne Hall
It was an easy purchase, but I have still not received the tickets. And there is no way to login and retrieve.
My experience, confusing. I paid over $100 for two tickets that I've yet to receive by email.
Mi experiencia hasta el momento fue buena, aunque aun no tengo los boletos en mi poder, confio que no tendre ningun problema.
Excellent! Very helpful! Will use you again! Thank you……………………………………….
It took me awhile to actually download my tickets but other than that a good experience
I still do not have my tickets. This is a confusing system. I am hoping that I get a link for my tickets after this confirmation of an email
Easy to navigate the site and purchase my ticket. I have no negative comments.
FAst, easy process. I have not received my tickets yet, so can say for sure if this was a smart purchase. So far, so good. Hoping for a smooth transition.
Not sure why I need to pay a delivery fee for a digital purchase.
Real quick and easy. Got last minute parking at a great rate. Will use them again.
Haven't received tickets yet. And everything is computer prompt. So I can't rate experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members