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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It took us almost an hour to get our tickets. It was a mess. Phone service was basically non existent and we had to jump through hoops I've never ever experienced in my life.
This was a very good experience The site was very to use with clear directions.
Needed tickets for a baseball game. Got em in less than 15 minutes. Definitely using again
Very clear directions and easy locating and quick confirmation
Very good and easy; had to call for some instruction and agent very friendly
I would like my tickets and to be notified multiple times to make sure they are safe
Fine I'd expected specific seat assignments on purchase. My choice. Didn't happen.
I haven't actually used the parking garage ticket yet so I'm not sure how to rate the service
Do not have tickets at the moment will feel safer when have tickets in hand
I am very excited to attend this event with the tickets I purchased from thsi website.
It was okay... It would be nice if we could simply print the tickets.
I thought I was ordering my tickets directly through Ticketmaster - when I realized my mistake my order had already been processed and was NON-Refundable and in American Funds. I am Canadian.
Quick fast easy and no issues with purchasing and receiving my tickets
Great experience. It was prompt and I received what I ordered.
After I had ordered the tickets I kept getting a message saying that it was still being processed even though I received a thank you for ordering the tickets. I was confused.
Satisfactory purchase. Not sure why you require 50 characters in a response, less is best.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members