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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The online purchasing experience is great, but when I try to pen them in Ticketmaster app the App doesn't open. Very strange
I got an email. It was amazing. I then had to put a bunch of words in here before I could submit the review.
Wound up needing another ticket for our group going to a concert. I went on like 4 or 5 days before the event, and still scored a ticket.
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I had a very difficult time bringing up my ticket to be scanned into the event and it became tedious to show the attendants my ticket to be allowed in.
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Very easy way to get parking in Phoenix for an event. The only problem it allows you to print and the print version will not work well.
Fast easy an trustworthy an will definitely use for future tickets
Easy to deal with and navigate the site to find the tickets I wanted
Please stop asking me to write a review. Just send my tickets. This is not improving my customer experience.
Easy purchase. Waiting for tickets.
All electric purchase.
Ticket was exactly as described. Received confirmation email very quickly that night.
I've never used this site to buy tickets before. I'm curious as to why it takes a couple of days to deliver electronic tickets but so far so good
I still have not been able to print the tickets on paper. I have at least 4 pages but not the ticket itself.
The insurance finally got their proper paper work. This was insurance on that parking ticket. What will this ticket look like when printing it?
I was going to give you a good review but then your stupid website required me to use at least 50 characters.
Easy to buy and order tickets no hassle to purchase tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members