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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This was a confusing mess. I ordered tickets from one company. I get an email from a person saying here are your tickets. Every email is from someone different. Different name. Different company.
This system is fine. It works well and seamlessly and is user-friendly. My only complaint is that it takes too many emails to make it happen. Otherwise, all good!
Ce fut une expérience compliquée pour retrouver mon compte et avoir le prix exact. En effet les prix s'affichent en dollars américains pour un spectacle à Moncton, NB, Canada. J'ai essayé de changer ma localisation dans mon profil: impossible! Selon ticket master, j'habite aux États-Unis.
When I was purchasing my tickets, it gave no choice to sit in the balcony section. I know there were tickets left because another site had balcony seat available but I had already purchased my tickets.
The website worked smoothly, but I still have not been told when my tickets will be mailed or by what carrier. Better communication would help.
All I want to do is purchase tickets and have them sent to me by mail. All this extraneous nonsense concerning computers and transfers and follow-up emails and messages is a colossal waste of my time.
Aún no lo sé es la primera vez, falta que me lleguen los boletos para saber si es confiable
Ended up paying much more for tickets that are still available through the venue. Not sure how I got to this site but am now annoyed.
I just received the confirmation email regarding my purchase, so still waiting on the actual ticket to be sent.
But so far, I will use this site again.
I can't really review until I have my tickets😃 But the experience has been smooth so far!
It has been a challenge to say the least, but thus far everything's going fine I am waiting to get the tickets. I guess they're going to be sent to my phone electronically before the game Colorado Rockies and the Padres I hope it all works out
The ticket purchase process went well. I will purchase tickets through this website again in the future.
Buying show tickets on Tickets on Sale was quick, easy, and stress-free—the whole process was smooth, secure, and incredibly convenient!
I'm worried about the fact that my tickets will not be transferred until 4/30/26. The event is 5/2/26. I will have already flown to the destination with no tickets in hand for the main event.
Hasn't cleared yet but pretty simple
Make sure this is your last resort to get tickets. I could have purchased tickets still for half the price of what I paid through this platform.
After purchasing my ticket and receiving a confirmation email I received an invoice for ticket insurance coverage charged to my credit card that I did not ask for. I telephoned to cancel the insurance and was told it would take 3-5 business days to return the card to my card. This is an unsavory practice in my mind.
The quickness of the conversation (much of which was electronic) could be smoother and a bit easier to navigate. With the understanding, of course, I live in Lake Forest, IL and the internet service isn't always top notch accross the board, which may have contributed to the slow transaction.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members