On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
They disguise their website to look like the Starlight website and after you discover you're not on the official website, there are no refunds. They overcharged me when I checked the official website.
No problems. Happy with the process. Nothing more to address.
It was easy to find and I felt secure in my purchase…………………..
Good. It was good. Fair now that you are making me type a response when i don't want to.
Had to use my laptop as it didn't work on my smart phone.
Very simple and easy to use. A long list of events to choose from which is great.
Okay tickets were expensive but easy to understand ordering process
Easy process, service fees are only part that frustrates but same with all sites
Easy to use. Quick results. User friendly. Thank you thank you
Very pleasant walk with informed commentary. Well paced and to the point.
Wanted tickets to Whiskey Meyers and purchased them in 2 mins or less on this site!
Got kicked out several times for trying to buy tickets because I was taking too long and had to start over. I finally got it done.
I have never waited so long for parking tickets to be released to me. Makes me very nervous!
The ticket purchasing process was very easy and I will go back to them for future concert ticket purchases.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members