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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm 61 years old and for me, beside the fact I am not too tech savvy, I have health issues that make it difficult to do much typing, texting ~ you name it. I had no problem with this site at all. It was very easy to follow and I am very happy with my tickets. They are for our 37th Wedding Anniversary on July 2nd.
It was a great experience - looking forward to the show! Ticket purchase was so easy! Will do it again!
Quick, easy to navigate, email received right away for confirmation
Efficient speedy service. Not too happy with the service fee charged for tickets.
I am still waiting for my e-tickets, which I hope to get before the show
Terrible customer service. Not pleased with this site. Difficult to understand.
Smooth and efficient I would use the service again No issues
I'm Japanese, but I'm very satisfied with your response.
Thank you.
I found out I could have purchased the tickets for one half the price if I had bought them at The Wilson Center. Next time I'll know.
I wanted to use a different credit card and it said insufficient funds which is totally false. I had Toto use a different card.
This experience is super, fast, reliable and very much appreciated.
Straightforward and honest fee schedules. No sticker shock surprises afterwards.
I was actually trying to buy directly from the venue but I clicked quickly and didn't realise it was a resale site. The experience was fine, although the event is next year and so the tickets haven't been released from the seller yet. So to be determined how good the experience actually was.
I feel like I was tricked. Never bought from this site and I spent too much
I had a good experience purchasing the parking tickets, everything went smooth.
Great experience and easy to navigate and will continue to use
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members