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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience is not over until I receive my tickets! Please ask me for my feedback back when this has happened!
No problem I will be using the service again. I had no problem working with you…
Thank you…
I was notified late in the day by email that my ticket purchase was denied to the tickets not being available. I do realize that there is a time gap between what you purchase and what the online availability says but I had already informed my guest where our tickets were and then had to go back and notify them that that was not the case. Kind of embarrassing to say the least. Timothy King
Easy all together but I'll be fir sure satisfied when si can actually see my tickets which Ticketmaster said would be a few days before the concert (e-mail notification)
As expected, error free and efficient 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼
I would prefer to review this after I receive my tickets. It's still to early
Great easy way to get tickets love it 🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂
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Didn't work the first time, then price increased. With the price increase there also was no reduced child price.
I went through this 2 hrs ago. The price was $50 each, I gave my visa # and all info and it didn't confirm the reservation. It was even less for the child.
I'm very disappointed.
Ok need……………………………………………………………….———////////////// q
No I do not care to answer questions Please stop now Very pushy and not at all necessary for just wanting to order some tickets
I was un aware that the tickets wouldn't be transferred to me until the day before the event. I try to cancel when I was made aware of this issue and was unable to. I end up having to buy another set of tickets.
Only used the site to purchase so far. No tickets yet. So far, so good though.
I ordered the ticket but never got the seat number or an option to select a seat. Is it assigned? I did receive the confirmation email that I ordered the ticket but did not get an actual ticket yet and do not see anything in the email explaining when I get the ticket. This process has been unnecessarily vague. Can someone call or email me to explain please? Thank you!
It was great. An excellent organised concert. Simple minds were fantastic
I don't have a review and do not appreciate being forced to give one,
I regret purchasing these tickets and not recognizing that I wasn't buying them directly from Cirque du Soleil. My only excuse is that I was ill at the time and probably should have read more carefully. I requested cancellation and the agent declined, which is even more disappointing.
I found the instructions/steps to be clear and concise. The process was quick & easy. The follow up was easy to follow.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members