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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Nice and quick and got the tickets would've been five stars if the prices didn't change every 10 minutes
Super frustrating its hard to navigate. They force you into advertisements
I found this sales experience confusing and sketchy. I can find no way to contact this ticket seller as the links in the email that are supposed to be clickable are not. I only hope my tickets actually come through, but I won't know until three days before the event because the ticket bar code is not sent to me until three days before the event (though I understand this is standard practice to protect buyers from theft of ticket bar code). Also, I paid too much for these tickets. Sigh, lesson learned.
Good experience. Fast and easy. No problems what so ever.!
Everything was great. Process was super easy! I'd recommend the site to anyone.
Rápido, iterativo fácil de entender gostei do mapa foi muito bom
Great, easy experience. Really really really. They need 50 characters so I need to fill it up. East peesy lemon squeeze
Everything worked great tickets came right through as soon as payment was made
Excellent customer service. Fast service. Looking forward to seeing our concert
Lost ticket verification, customer support identified that tickets were not purchased, but parking pas was accuried.
Quick and easy. Even provided directions. Walk friendly to and from the park.
All I wanted was my tickets. I do not like being forced into a review.
Everything has been great so far. As long as I get my pass before tomorrow, it will be a great experience.
Quick and easy was a little pricey but not bad over all would use them again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members