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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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As far as buying and purchasing the tickets the process was simple and easy. But that being said there were and are some uncertainties. I don't know why I didn't receive the tickets instantly after paying for them and getting a confirmation number. And now that creates some worry that I will not receive the tickets on time or at all there is not real clear answer for that, it says estimated delivery date 5/13/26? But is this emailed or what? Hopefully I receive them with no issues.
Thought I was going on Ticketmaster felt a little misled but everything seemed to work out I have my tickets
The purchase was easy, however, the ticket for the 18th was cancelled and I still haven't received a refund.
Like a live in Brasil, it's very good to me to have a Chanel like ticketmaster to buy a ticket
Very easy. I really don't like doing surveys, especially when I have to say a certain amount of characters. I think you should take that out of your system.
Tickets were tough to deal with in the apple wallet, but the parking pass was the real trouble, the app kept losing it and I could not transfer it to my driver and so we could not use it lost a lot of money on that deal with the parking pass
When I found out that the artist that I have been waiting on was coming to play within an hours drive of my house I was definitely going to purchase tickets. I usually use ticket master but I thought I would try Ticketsonsale. Everything went smoothly. Our tickets will be transferred electronically closer to the concert time.
I can't rate my experience at this point as I don't have the tickets for the event that Take Pl., April fourth therefore, I cannot rate this experience
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Overall, I found the process to be quite simple and straightforward without any difficulties. I now have my tickets in my Apple wallet, and I'm hoping that'll be sufficient to get me through the door.
The ticket purchase was easy. I wish I could have gotten the vip package but it wouldn't let me purchase it.
Look, I purchased the tickets easily but I feel like I'm going be worried up until the day before the show that they don't show up and because this is a reseller at a higher cost I'll have no recourse. Wish there was more assurance.
The prices here are not super crazy inflated like Ticketmaster, still expensive but less. Alright 4 stars
My confirmation email indicates total price, however my credit card has been charged significantly more. I have read after purchase, this practice is commonplace with this company. I attend other events throughout the year and will not use this service again.
Still haven't received my tickets for my event tomorrow. Was given a confirmation email and they aaid they'd be available today.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members