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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We will be coming in from out of for the Spruce Grove, Alberta show.
We need to make hotel reservations and 48 hrs. Simply does not does not give us enough time to book a reservation.
My experience was as easy and as simple as it could get. Everything was clearly written and I had no problem understanding it.
While I got the tickets I'll say this website is a scam because they charge so much more than the tickets cost and they aren't even in my name! Will not be using this site again.
Im not liking the fact that I paid for the tickets and still have not received them, and from what I understand is that I could receive them a day before the concert mind you the concert is several months away! Not happy at all!
I was directed here instead of ticketmaster which is where I wanted to go and thought I was at. I purchased the tickets throught here at a huge increase, but I did get them. They were indeed transferred from a ticketmaster purchase. Next time i will pay ALOT more attention to this as I just paid double what I could've gotten the tickets for on Ticketmaster. Not impressed.
This website is a total scam. I thought I was buying my tickets from Ticketmaster and I wasn't. I spoke to three people, trying to get things straightened out… None of whom I could understand because they did not speak English very well. When I asked to speak with a supervisor, I was told that she would not refer me to a supervisor I asked why not and she just said she would not refer me to a supervisor! I will definitely be going on to every venue of social media to slam the service that I got
Overall it was an easy transaction, however I would prefer to receive my electronic tickets at time of purchase to relieve the anxiety of not getting them at a later date.
I was very disappointed. We purchased the tickets for over double face value. The time listed on the site listing, on the email confirmation and the time listed on the email delivering the tickets we're all incorrect. Unfortunately, we did not open the tickets or realize the time was incorrect. We arrived at the show late. We miss the beginning and it was very disappointing. I would not purchase from this website again. I have three screenshots stating the incorrect time.
I realize my purchase was charge in US $ only after the transaction was completed.
The event is base in canada it should be solde in CAD or it should be really clear that it would be charge in us before the transaction is complet.
I purchased the tickets and have a confirmation that my tickets will be available by Friday, June 19,2026. That is far too late. You should ensure that all tickets are delivered promptly to the purchaser a reasonable number of days PRIOR to the concert. Indicating that the will be delivered so late is an element of stress that I do not need! I will NOT use this service again, solely for this reason.
The waiting for confirmation of transfert of the tickets that are purchased is hell, especially when you do not know at what time you will get them (and if) on the same day as the show occurs.
Ticket purchase difficult. I have bought shoes online easier. Checkout, payment very troublesome. Too many steps to get to PayPal, a secured method of payment. I do not trust your website. Not recommeended.
I wanted to cancel my order immediately after accidentally hitting submit order. Unfortunately, I could not get to a live person.
Please make sure to display currency properly. Purchasing tickets for a
Canadian event from Canada. Website should clearly state funds are in US dollars vs Canadian dollars. Just displaying dollars is misleading
Ok... never used this site before. I will answer after we get in.
The process is associated with useless procedures and stages. Receiving a confirmation email is not associated with receiving the tickets. It is ridiculous not to have received the tickets 72 hours after having bought them.
Insurance issue is a scam in my opinion
Did not realize this was a US site. Thought it was Ticketmaster Canadian. I have paid DOUBLE the price for my 2 tickets. Very frustrating and disappointing. 😩
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members