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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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They are over priced. Should have stuck with Ticketmaster. Just glad I did receive my tickets since some reviews stated otherwise.
Step by step directions on what to do. Made transaction very easy.
2 minutes after I purchased these tickets I called to refund my tickets because I ordered them by mistake! They would not refund my money and I am very angry about it and I still want a refund!
Couldn't find a single ticket for sale so I had to buy two. Would be nice to have the tickets downloaded right to your app wallet on your phone as well.
I got charged by your company even though I thought i was buying from Ticketmaster so I will wait a little while to get the tickets and if I don't I will contest the charge.
Not very good your ticket was triple than the vender. But you company does not give refunds. I should have double checked before I purchased
I do not understand why I do not have my tickets, only a confirmation. These tickets should be available once an exchange of money has been made, its a simple electronic transfer. At this point, I'm not confident in this way of purchasing. I plan on traveling a long distance to view this event and I would prefer having my tickets in hand today not 2 days prier to event.
There should be an option to use Canadian dollars
Seconds after I noticed the tickets were bought through Tickets on sale I tried to cancel and your company would not allow this.
It's just the effort the team put in is not enough
First time user of tickets on sale. I was a little skeptical at first but I found that the service was great and the interface is easy to use. I would use them again.
It seems to have been a wonderful experience. Assuming I receive my tickets without issue I will have nothing but positive things to say.
Title describes it all. Easy to select seats section, pay, etc.
I appreciate thefact that this site provided us the opportunity to find seats next to each other for a concert that was almost full capacity. For that I was willing to pay the exorbitant added fee. I don't like that the seller will wait until the day before the concert to transfer the tickets. Something could go wrong on his end and we end up having paid for something we never enjoyed. This thing of a confirmation email without a transfer of paid tickets is nerve recking. I have to wait over a month to see my paid tickets. Makes no sense.
So fast that I still wonder if it's for real.
Very straight forward and pretty simple to navigate the process. Better than camping out in a line to buy tickets.
So far the experience has been good I just haven't received my ticket and that's a bit concerning because they said it could take up to 2 hours before the show and I have to drive 3 hours to get there
Perfect experience! Simple, fast with smooth transaction. I would recommend!
Why is it so hard to find my ticket in a email, every other site you get 2 emails and 1 of them has your barcode that's it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members