TicketsOnSaleReviews 46,668

I expected the tickets to be sent through email. Hate the fact that I have to go one hour early on a weekday to collect tickets. At this age of technology I can't understand why are the tickets not sent through email.

I'd like a refund on these tickets, I was never able to accept them on the email thread and when I went to the ticket box pick up they said they could not help and they could not find my tickets.

The platform charged me 40% more than the actual ticket price and wouldn't help me with refund/difference even after explaining the situation multiple times to the customer support.

Very intuitive. After looking at other options, this was my 1st choice and I was not disappointed. A lot of options and very easy steps to get what I needed.

Tickets for events that are hard to come by but the prices are for more than less than the desirable and higher than normal.

I have tried multiple times to get my tickets on my phone with absolutely no success.

This is a trash site, which offers no benefit to consumers.

Very disappointed with how they over charge you with surcharges. Almost $200 extra for TWO tickets, almost the cost of one of the tickets in surcharges

Confusing messages. First message said that tickets will be delivered by april 22, second message, a few days later, said that tickets were delivered, which did not happen. Had to chat, chat cut off, had to start the process all over again. Finally, today, the day of the event, the ticket was delivered. It should be easier.

I bough the tickets from your site thinking it was in Canadian Dollars and it cost 130$ the amount and Ticket Master because of the exchange.

When selling Canadian tickets it is very deceiving using US currency.

I will never buy tickets again from this site. I will now get Ticket Master Canada

I thought I was buying tickets for the event on the event's website. I was charged double the amount that tickets are actually going for.

$200 charge which shows on the last page after they keep showing the correct amount for the tickets that you are buying which I bought 2 x tickets each for $310 showing the $620 till the last page once I put my information in and push the Apple Pay then I see the $830 charge and I tried to stop it but I couldn't called them and they said it's final sell even tho the concert is more than a month away! Just don't fall for the same scam

Immediate upon receiving the email advising no tickets in hand for 3+ months I asked for cancel and refund. I have been getting the run around since.

The ability to choose venue/event, pick seats and check out was easy. Using words like "ship" is unnecessarily confusing. It is also odd that once you go through the process of downloading the app, registering, etc. you still do not see your ticket. My call to customer service could have been avoided with better word choice and more clear description of the processes after purchase. No level of explanation will probably make me comfortable with not seeing my tickets until the day before the event (potentially).

Purchased more expensive tickets and was sent less expensive tickets. Spent part of a morning with an online support person to no resolution. They confirmed I had received the wrong tickets and it was their priority to fix it. NOTHING HAS BEEN DONE. Will never purchase from this site again.

Ordered two tickets for $90 each and checked out without any information being provided to me about there being a massive charge that they don't tell you about until you have already paid for the tickets.

2 tickets that cost $90 costed me $261.25

Awesome method. First time using it but definitely wont be last.

Be aware of the fees they charge. I was unaware of all the fees they add on and I was unable to cancel.

First and last. I paid way too much for a $20 ticket!

I received. Excellent support when I dealt directly with Dover.