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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received. Excellent support when I dealt directly with Dover.
When the tickets were reviewed online it did not display ten delivery fee nor service fees which increased the actual price. Within seconds we called to cancel and told it was non refundable. Totally disappointed and could not speak to a manager.
These tickets wre ordered by mistake. I talked to customer service about what happened and they would not refund me.
When viewing the tickets saw for under $500 each (Sorry don't remember exact price) I felt rushed for completing my order. Then when I finished my payment. I was able to see the total chrage... $1,465.10... So I paid around $500 for service and fees? Plus the tickets were already increased from orginal priced. I really think the process could be slowed down alittle but maybe the resale people wnat to you rush through the process then they add on all the extra charges and don't see till the end? Maybe gues have on section to confirm this is the price you will pay before letting you make payment?
J'ai sélectionné le parking à 110$ et je ne sais comment j'ai reçu une confirmation d'un parking à 566$, j'ai essayé de contacter par chat et malheureusement on m'a répondu que personne ne pouvait m'aider à annuler une transaction que je n'ai pas voulu pour un parking à 566$ qui ne fait aucun sens!
Even with the price exchange the price on the ticket is not matching.
Bought tickets for Penn & Teller through TicketsOnSale only to later find out that buying through them was almost 4x more expensive than buying them direct from the venue would have been! When I asked for a refund, they refused and fell back on the old line "all sales are final". I will NEVER use them again and I hope you won't either. Disgusting rip-off.
Fees are exorbitant. $35 per ticket. Fees were not shown until tickets were purchased. Terrible policy
Looking forward to the game. Tickets were available on my phone relatively quick. Thanks
I requested two tickets for April 21st at 4 PM. The first ticket I received had already been used and the second ticket was for April 20 at 7:30. I didn't know this until I opened my tickets at the venue. I had to repurchase tickets there at the event and I want tobbe reimbursed for the bogus tickets sold to me by TicketsOnSale.
This was my first and last time using TicketsOnSale.
I'll leave an updated review when I receive the tickets for the event.
The price that I paid for my tickets was changed by the time it got to my visa and it is very difficult to get a refund
Bought tickets for this game at almost 6x their value. Got 30 more at $10 each in the same section. Will avoid this site for all future purchases
I purchased my tickets 5 weeks in advance of the event, and after I was charged I was notified that the tickets may not be delivered to me until 2 days before the actual event. I have planned a trip around this event, and now there's a good chance that I won't be sure that I will have the tickets until I'm already on the trip, 2 days before the event. This is unacceptable.
I was excited to see a comedy show and went to purchase tickets. The tickets cost $324, and I was charged an extra $117 as a service fee to purchase the tickets. Thats more than 1/3 the cost of the tickets! This is such a rip off!
I have not received my tickets yet. Ordered Friday and game is Wednesday I have to travel 10 hours to go see the game from Hearst to Toronto and paid 800$
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

