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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Just cancelled my order for no reason. Now the the event protection you push doesn't match event transaction. You just make trouble when just trying to buy tickets.
Too many steps, emails and instructions required to obtain tickets. Would have liked to have been able to view which seats I was purchasing before completing the transaction. I had to Google to see if I could find floorplans posted online of the Burton coming centre that indicated seat numbers.
Hard to tell if I will actually get the tickets, especially since they won't be delivered till the day before the show. I am flying internationally so it makes the trip more stressful than it should be.
I thought the TicketsForSale site was Stratford site. When I phoned Stratford they said many people were falling for the same site. When I asked Tickets for sale to cancel my purchase they said no possibility.
I received confirmation but not tickets yet. It is hard to review when the sale is not complete. I'll be happy to review again when I actually receive the tickets.
Hefty price over face value. E-tickets with no printed ticket option.
Downloaded but unable to add them to my wallet on my iPhone. Would love to talk to a live person on the phone... can't even find a number to call still searching and likely won't be sucessful
Very happy w this transaction. It was easy to use and very secure. I would def use this service again.
It was fine. I really don't have time for this review.
I made a mistake buying ticket from you, tinking the price will be almost the same.Way more expansive than ticketmaster considering us exchange and the price.No refund possible after i notice!
I made error but will keep ticket. Your company was just inserted and looked like I was on sute I needed to be on in my frenzy getting tickets. I needed 3 in total... and was just trying to add oneore.
Now tickets are more. I would prefer the 53 dollar extra ticket.
My experience with purchasing this ticket went smoothly and I was able to secure my ticket to the concert with ease.
First time purchasing tickets from this site was overall a good experience
Very easy not complicated at all very easy website to order tickets look at seats all of the above
It was easy and simple to use. Had no issues with any other part of the process
The purchased of my tickets went smooth, i received my confirmation right away. I would like to have the tickets right away though. My daughter very excited about this first time concert together.Thansks!
Bought a ticket in the wrong area. Emailed and received a quick reply telling me how to get the refund … went very well
Purchased tickets for my mom. Waiting for the tickets to be delivered. But its was a pre sale and the concert isn't until September.
The process was so. E and painless. The tickets were fairly priced. I would definitely use them again. This was my first experience with TicketsOnSale but not my last!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members