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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I placed my order and contacted you within 2 minutes of completing the purchase to say I changed my mind. My experience is everyone has a grace period to cancel and get a refund. I never heard back from anyone. Impossible and I'll never use or recommend this ripoff site again.
Thank you.
The tickets we're reasonably priced and didn't take long to get them at all, Great Service.
The parking garage is kind of hidden. I did miss it the first time. Nice place to park. The walk to PPG Paints was not at all bad. I'll park here again on my next visit. Thank you!
Overcharged over payed ripped off unsatisfactory not worth it bad experience internet scammer I am a idiot
We were able to quickly find and purchase our tickets and we got them almost immediately!
I bought a parking ticket for a Jeezy in Atlanta and when I got to the garage the ticket was an expired ticket so I have to repurchase and ticket. I've still yet to receive a refund or confirmation of a refund
I'm being told my tickets won't be available until August 11. I don't understand why I don't have them now since I have paid for them.
I have problems with stubhub to get parking tickets close to the venue but here it makes it so easy.
All good so far, I'm just waiting to get my tickets closer to the show. Thank you.
Overall pretty convenient. It was not clear that the change was in ISD though
Good experience but a bit pricey. Easy to purchase parking at lot I wanted.
Placed order for tickets and everything was delivered to me within the hour.
Did not receive confirmation after purchase. Waited 2days then called and asked fur confirming email and rep sent it.
Very user friendly site was able to get my tickets right away.
Worked liked it should Happy to have the tickets and be able to enjoy the game
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members