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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience was very good purchasing the tickets was easy best price around and easy access give you lots of options for parking and places to stay for the night as well
It's difficult to understand why one has to wait until so close to an event before having tickets delivered.
The only think I think is weird, is that the tickets were 'transferred' to me? Did someone buy them already and mark them up and charge me or are these the price from the baseball club?
Paid $30 to park 20 minutes away from Rady Shell.
Enciutered a little if diffuculties scanning my QR cider in the machine
Very easy to order. The convenience cannot be beat. We can't wait for the concert.
I was extremely disappointed because I went to the actual venue website and apparently was redirected without knowing to this sight. We paid 55 for a parking pass and when we printed the actual ticket the cost of parking is only 12.80! So we way overpaid and I feel we were scammed! I will never use this site again! Bunch of BS!
Ticket was twice as much as Ticketmaster and I have proof. Stop ripping people off!
Demasiados pasos. Quiero entrar, comprar y recibir mis boletos de inmediato y no tener que esperar y tener que estar pendiente a otros correos adicionales que serán enviados.
I ordered tickets for Blackberry Smoke, and found the process to be straight-forward and easy. I received confirmation and the ability to print my tickets almost immediately.
I thought I was buying tickets from ticketmaster as you guys have "Ticket Master" as a banner on a google search. I am overall happy with my purchase but at one point felt like I may have been getting scammed. It was not until I received my tickets that I was relieved. There are a number of resale ticket sites now a days. You don't have to trick people into using your site. Other then that the purchase was quick and easy.
I expected to have my tickets emailed to me when I purchased them. It is disconcerting to have paid for them and told I won't receive them till the event time. I did not understand why all the ads popped up for various things. I'm only looking to buy the tickets I bought. I am not shopping for other things.
I ordered them you delivered the tickets pronto
And with out a single problem
Hey could have been more speedy with confirmation it took at least a whole day to confirm it
The experience is good. It is the wait that is mind numbing whether I will get ticket in time. Anyway...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members