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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to.purchase tickets and transfer into account. Follow email is also nice to receive.
PrePaid $83.00 for parking on this site for a Miami Marlins baseball game. Arrived at stadium parking they were charging $30.00. This site is so overpriced nearly 2 1/2 times the actual cost to park. Be very cautious if you use this site.
Smooth and easy experience, no hidden fees or delays on receiving items.
Fue muy sencillo hacer la compra de mis boletos, buena experiencia
Overall everything was easy. Easy to get tickets from the app. Emails were sent out when tickets were available
I had to say I'm in Canada, but then the prices stayed in USD and I thought it was Canadian dollars. I did see after clicking the payment that it was USD and got billed far more than expected...
Buying tickets this far in advance it would be nice if there could be some more assurance that the seller would have the tickets available earlier than one day before the event. We're travelling from out of town and not having the tickets in hand prior to driving 6 hours makes me worry a little.
Fast and easy. A definite repeat. Feel confident the entire process was secure.
It was pretty easy to select the seats and purchase the tickets
I'm not seeing my ticket confirmation or my ticket so I can print it out
I found the process confusing and time consuming to make a simple purchase.
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Excellent service good information, take it quick will recommend to other friends or other family member
Not great, the call to to discuss the refund was 30 minutes long and some what continuous.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members