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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to process purchase tickets from the website & it was fast
Ordered online. Pretty simple extra fees are high but I expect that.
I did this entirely online and my experience was just fine. TY
Was easy to use the site and was very straightforward. Email came fast about the purchase
My experience was very good, u was able to go online and get my tickets
You should ask us if we would like to fill out a survey without forcing us to do so.
It was easy to log on identify my ticket, choice, and move forward. The only thing on this site that I would recommend is if there was a way to actually view the venue to best understand the seating all in one place that would be great.
Ordering was easy and confirmation and tickets came quickly.
I purchased online tickets for a comedy show at Texas club. Experience was fine. They are making me do this review prior to getting tickets so we will see
Easy website to use, still have not received my tickets though.
Was I scammed? I don't know. I thought I bought legitmiate tickets to a show, but I have no way to know.
Fine. No problems encountered. Looking forward to elf the musical
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members