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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased online tickets for a comedy show at Texas club. Experience was fine. They are making me do this review prior to getting tickets so we will see
Easy website to use, still have not received my tickets though.
Was I scammed? I don't know. I thought I bought legitmiate tickets to a show, but I have no way to know.
Fine. No problems encountered. Looking forward to elf the musical
After finally talking to someone on line for 30 min I received the pass. It did not arrive on the day you said it would arrive. I reached out the next day. Also there are multiple lots around the arena and I still have no idea which lot I will be parking in.
I was very disappointed that the service fee wasn't listed and that I wasn't made aware of the service fee. Incredibly upset that I can't cancel my purchase!
My first time doing this type of action by phone & it was a good experience
I had a terrible time accepting these tickets. I spent two hours with a support representative, who was helpful. For downloading, One of the problems was that your app can't be downloaded on a Brazilian phone.
This is a Christmas gift so I'm excited to see her face. This is the hard part I don't really have a review just was confirming an email and now I have to write 50 words to be done with this. Why do I have to write a review on something i have not experienced yet. Going to see if I can now submit this
Great game -easy to use app stuff stuff stuff stuff stuff this is wasteful
Website was very easy to use. Still waiting for my actual tickets to be sent through my email. Thank you.
Everything has gone smooth up to this point. I'm about to finalize the ticket transfer. I'm anticipating everything will continue to operate smoothly.
I just searched tickets online and find out the ticket on sale has a easy website which let me to purchase the tickets immediately before it went out of it.
I just decided to buy the ticket at the very last minute. System worked very fine and very efficient.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members