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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I just searched tickets online and find out the ticket on sale has a easy website which let me to purchase the tickets immediately before it went out of it.
I just decided to buy the ticket at the very last minute. System worked very fine and very efficient.
It was a good experience, on this page to buy the tickets. I am very exited to see the concert.
Not as reliable as I had hoped. Felt suspicious of my purchase.
I am not 100 percent convinced that I have tickets for the show that I've paid for.
After reserving the tickets on this platform I received a confirmation showing the section and the row and the number of seats however the actual seat numbers are not listed anywhere.
This is concerning to me.
I was able to find and purchase the tickets I wanted very quickly and efficiently.
It was easy to use, thanks for the service. I just followed the instructions as directed on the application, and within a few minutes, I got a confirmation of purchase of the tickets. I was expecting the tickets, until I read the email.
I ended up purchasing 4 tickets instead of 2-day passes for two people
It was kind of repetitive ordering my ticket, they said they will send my ticket before the concert and I have not received it yet but hopefully
The way the seating alternatives were displayed was fine, as was the way that payment for the chosen seats was collected.
However, I think the seating display should have shown the exact seat locations. I realize now that I'm assuming the two seats I purchased are together. They better be!
Also, the series of pop-up windows I had to click through after purchase were somewhat annoying.
When ordering tickets, the site was very user friendly and allowed me to view my tickets in a timely manner.
Very easy process and streamlined process. Nil issues and easy to follow
Again surveys are pain in the $#*!
Again surveys are pain in the $#*!
Again surveys are pain in the $#*!
It was easy to us. I will absolutely will continue to is this in the future
Amazing and fast. I was able to get my tickets pretty easily.
No further comment. I located tickets online, selected seats and completed the transaction
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members