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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Unsatisfactory. Shocked at additional fees. Really unaffordable through this website.
Super easy, thank you! Will definitely use again in the future.
I can't say that I have had a good or bad experience but I haven't gotten my tickets yet and it is 2 days before the show
Was not able to actually pick seating once I chose section & row.
I'm only giving a 1 star at this point because I don't know where to receive my tickets.
Quick and easy, to much follow up for a non computer savvy person
Instead of constant requests to confirm my ticket purchase, how about just sending the tickets?
Easy to purchase just waiting to see how easy it is to get and use tickets
I hope it's not a scam. But it was easy and quick transaction. Can't wait for the event.
Tickets transferred smoothly. Can't wait for the show. Finally seeing Whose Line and Ryan Stiles.
. They won't refund your money,after I told them they took extra money when paying for these tickets
Satisfied with transaction to date. Looking forward to concert!
Got online, ordered the tickets fast and easy. No issues with ordering or receiving my tickets electronically and my confirmation email. All is good
Contacted ticket master and asked if they could confirm if the tickets are real or not. They said they cannot confirm tickets fro. A third party website. If there is an issue with the tickets, I'll be notified closer to the date of the concert.
You dont have to stand in line you get tickets on line very easy
I've read that I will receive my tickets on the app prior to the event, but I'd prefer to see them at least in my account since the money was immediately taken from my card.
👍...
Not easy to see all the charges before placing order. $300 over what i expected to pay
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members