Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy transaction, thanks. Looking forward to the golf event.
It was awesome and quick. Vert short and time paste. Cant wait
Fairly easy and quick. Didn't have any issues. Will use this service again.
I didnt receive my ticket yet
I only receive an e-mail that state that the transaction will take place
The process was easy for my first time and I will be using your services again in the future.
The venue seating diagram was helpful in deciding on seating
I thought I was buying tickets on ticket master. It never said that it was no longer ticket masters site u til I after the purchase was made and then said I could not cancel my order. I feel slighted.
It was good, everything went ok no error. I was pleased with my service.
I am super nervous because I am not able to get my tickets yet and have not received an email indicating that my tickets are ready and it's the night before the event. I've already invested over $500 for this and I still don't have my tickets.
I really enjoyed the process of buying my tickets and I will be buying again
Easy process to buy tickets, recommend to anyone looking into getting some
Question answered on when to expect tickets.this is my first time using this company and want to ensure that I receive the tickets.
This is the type of pricing deception that has many States passing laws on hidden fees and full disclosure.
Good it was great. Lord have mercy on us all. God is good all the time
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

