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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,369 reviews

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South Carolina
1 review
0 helpful votes
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PGA championship tickets
December 31, 2024

Easy transaction, thanks. Looking forward to the golf event.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Review
December 31, 2024

Everything was fine until you asked for this to be filled out. Not good!

Date of experience: January 26, 2025
Bahamas
1 review
0 helpful votes
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Awesome
December 31, 2024

It was awesome and quick. Vert short and time paste. Cant wait

Date of experience: December 27, 2024
Canada
1 review
0 helpful votes
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Fairly easy
December 31, 2024

Fairly easy and quick. Didn't have any issues. Will use this service again.

Date of experience: December 20, 2024
Canada
1 review
0 helpful votes
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Late receive
December 31, 2024
Updated review

I didnt receive my ticket yet
I only receive an e-mail that state that the transaction will take place

Date of experience: December 20, 2024

Ok in general
December 25, 2024
Previous review

Ok in general

Date of experience: December 14, 2024
Washington
1 review
0 helpful votes
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Scam?
December 31, 2024

They took my money but no tickets were given. Do not use this service.

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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Great
December 31, 2024

The process was easy for my first time and I will be using your services again in the future.

Date of experience: December 20, 2024
Canada
1 review
0 helpful votes
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N/a
December 31, 2024

It was fine. I don't want to write this review: thank you!…….

Date of experience: December 17, 2024
Massachusetts
1 review
0 helpful votes
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The site was easy to use.
December 31, 2024

The venue seating diagram was helpful in deciding on seating

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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Confused
December 31, 2024

I thought I was buying tickets on ticket master. It never said that it was no longer ticket masters site u til I after the purchase was made and then said I could not cancel my order. I feel slighted.

Date of experience: December 20, 2024
Washington
1 review
0 helpful votes
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4 star
December 31, 2024

It was good, everything went ok no error. I was pleased with my service.

Date of experience: December 20, 2024
Canada
1 review
0 helpful votes
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Ticket review
December 31, 2024

User friendly, prompt. Information well provided. Would use again

Date of experience: December 27, 2024
Canada
1 review
0 helpful votes
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No cancellation, after many attempts. Exchanged emails, very complicated.

Date of experience: December 20, 2024
Michigan
1 review
0 helpful votes
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Tickets
December 31, 2024

I am super nervous because I am not able to get my tickets yet and have not received an email indicating that my tickets are ready and it's the night before the event. I've already invested over $500 for this and I still don't have my tickets.

Date of experience: December 20, 2024
Arizona
1 review
0 helpful votes
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Easy process to get tickets
December 31, 2024

I really enjoyed the process of buying my tickets and I will be buying again

Date of experience: December 20, 2024
Texas
1 review
0 helpful votes
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Good
December 31, 2024

Good everything was wonderful no problems at all. Looking forward to concert

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Easy
December 31, 2024

Easy process to buy tickets, recommend to anyone looking into getting some

Date of experience: December 20, 2024
Texas
1 review
0 helpful votes
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Questions about tickets
December 31, 2024

Question answered on when to expect tickets.this is my first time using this company and want to ensure that I receive the tickets.

Date of experience: December 20, 2024
Washington
1 review
0 helpful votes
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Buyer beware
December 31, 2024

This is the type of pricing deception that has many States passing laws on hidden fees and full disclosure.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Good
December 31, 2024

Good it was great. Lord have mercy on us all. God is good all the time

Date of experience: December 20, 2024