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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent service good information, take it quick will recommend to other friends or other family member
Not great, the call to to discuss the refund was 30 minutes long and some what continuous.
Great process will use again. Thank you,,,,,,,,,,,,,,,,,
Don't buy a ticket here, if you need a refund a day after you make the reservation, it won't happen. And, you can't transfer it or sale it.
I received confirmation minutes after my purchase. Tickets should be emailed to me within a couple of days of the event
Process was simple, follow up emails are reassuring. I am a little nervous that my tickets won't be available until 2 days before the game
Made the process super simple and easy and not complicated at all
I easily found the places and the possibility to buy the tickets.
My experience was super easy literally looked on the website click next thing you know I had the confirmation email with the key card for the ticket.
Not applicable $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Quick, easy with ticket for parking as promised. Everything went as promised.
I have requested a full refund of my purchase. I ordered this parking ticket at 5 pm on the night of the event. The ticket was not valid after 4 pm but there were no details about that until after I purchased the ticket. Rip off!
Easy to navigate and pick the seating choice that works for me. Information was sent quickly to my email and I'm excited about the concert!
Was able to transfer the tickets. Thank you for the experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members