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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had no issues everything went smoothly it was very fast, I will use them in the near future.
It was a standard experience that you would expect, no issues.
I bought tickets. Waiting for delivery. But, the process was pretty smooth to this point.
It was easy getting the tickets but I wish that I knew that I didn't have to save all the emails from this order
Was easy to order parking tickets for the game. Confirmation email was sent quickly
The person I spoke to on the phone was very helpful and patient with me. Explained everything to me and made sure I understood everything. Ian very pleased.
Sucks charged me American for a game in Canada said the price was 108 charged me 160 wanted to cancel would not let me horrible experience and I don't get the ticket till the day before the game $#*!ing terrible
A little confusing on how to get tickets I don't fully understand
Easy to order with this service for concert tickets. Looking forward to going to the concert
Receive a confirmation email but not the electronic ticket
Nothing further to describe. Got double charged for one purchase. Handled quickly.
Pretty easy i Loved it! Thank you this has been an event he's been wanting to attend!
Ok but where placed order for over 700$ Canadian for 3 tickets and be told can take up to 2days before event starts to receive tickets digitally when event is 8months away def isn't best feeling.
Easy to purchase and parking lot attendant was prepared to read my parking bar code
Inadvertently used your resale website when tickets were available from the box office - and in so doing paid more in US dollars for seats ~ read the fine print and avoid the top Google result as it is a trap!
NO REFUNDS - TOO BAD
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members