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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Too many emails & a little confusing as to no e- tickets yet showing up other than confirmation.
You should not charge service charges per ticket. You know that's a total racket. I'm not buying through this vendor again
It was a good idea I really appreciate being able to use your online business
No comment. Too many ads. No comment. No comment. No comment.
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How did the total get to be so high?
Also... I see that I might have to download an app to receive my tickets? That's ridiculous. Please just email them to me.
Difficile de recevoir nos billets, toujours en attente de les recevoir..
A few too many screens to navigate. More stream lined, overall was good though
Première confirmation total de la facture de 143.90 $, mais sur la 2e confirmation le montant inscrit 143,90$ américain, transaction faite au Canada. Donc la facture est de 211$ Canadien. Il n'y a pas de drapeau américain sur le site.
I cannot possibly give a review until the order has been completed.
Ticketsonsale fooled my wife into thinking they were the actual venue, the Kansas City Symphony, which was deceitful to say the least and that's just the start. The price we paid for the tickets is more than double what they actually cost. Once my wife completed the transaction with MY credit card I contacted Ticketsonsale to get my money back. Ticketsonsale told me no, they didn't care if they deceived us and FU. And this iswhere it really gets bad - they tell me they will not provide the tickets to us for the Kansas City Symphony, until just the day before the actual event. I have been to the Kansas City Symphony 50 times and I've always been provided the tickets immediately upon paying for them - we didn't get them yet. So, so not only did the company rip us off. They lied to us more than doubled the price of the tickets so and their customer service is about the worst I've experienced. We will wait to see if we ever actually receive the tickets and if we don't I am filing a law suit against them. My advice - stay away from Ticketsonsale.com
Muy bueno método seguro y rápido.una gran experiencia muy diligentes y servicio al cliente de alta calidad
Good and fast, I hope enjoy n Las Vegas thank you so much! I really like
Ticketmaster is not easy to use, when you are not in the country.
I could see only European events in the app
So far so good. Don't like not having my tickets until the day prior to the event.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members