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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Pretty easy process
A little disappointed I need to wait so long before receiving tickets. I would have preferred a more expedited transaction.
Would like to have E-ticket much sooner than day before or day of.
I have ordered tickets for a concert in October. I am expecting them a few days before the concert. It's hard to review something I don't have yet. But I have used this site before and successfully got tickets so we will see.
Your site charged me way more than I could have purchased on the stadium website for the exact same tickets. Last time purchasing from your site!
It was very good. It was easy to search and get the tickets what i want.
Quick transaction with limited questions during the transaction
It was very easy to buy the tickets. Absolutely no problem. Will use this service again.
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Not sure yet hope is not a scam. Didn't know it was a resale purchased at the moment of purchase
I bought resale tickets on ticket master for the Detroit Tigers game. I had no issues getting tickets transferred to me.
The parking lot attendant was very helpful in navigating my way to my parking ticket.
I paid over 170$ cad for tickets that went back down to $77 cad
Purchase was straightforward, easy to navigate and extremely customer friendly. This was my first time ordering tickets from TicketsOnSale and I'm happy to report I will use them again for future ticket purchases!
Very smooth to receives information for buying tickets. Need improvement some communication regarding Deaf ppl who is no access in the event with an interpreter.
Everything went well smoothly. The site is easy to navigate. I would highly recommend it to anyone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members