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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to Order. The tickets are good seats, got right on edge.
Be careful with your purchases, there are no refunds. Be sure to check other ticketing sites before buying from here, since tickets are not guaranteed to be the least expensive with the extra fees included.
Good
Easy will recommend.
Great service easy to buy no worries
The platform was fast and secure and we were able to see our seats in advance
Very straightforward purchase experience.
Thank you, looking forward to the event
Transaction was very smooth. Received my tickets promptly.
Although I felt like the fees charged were high, so far I am happy with my purchase. I'm old school and would rather do paper tickets but that's the way things are done these days. I got my link to my tickets the very next morning.
Very good experience, the atmosphere & vibe was definitely one to remember!
Bonne experience le support répond bien au demande rapidement
Very quick and easy no difficulty looking forward to the show
I don't feel that there is clarity in what is being charged in fees.
I did not like being forced to download and use ticketmaster to get my tickets. Just let me view or print tickets from the email you sent.
This was the first time using their site, and I will definitely use them again in the future!
Purchasing tic was easy and simple. The jacked up pricing on resale is what it is.
Quickly processed order, pending transfer of tickets but all went smoothly to show for a Christmas gift.
Slightly confusing. Survey is a pain in the $#*!. Too many characters required for this answer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members