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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Due to all the scams going around I was very concerned that my order for tickets would go through without any issues.
This is my first time using TicketsonSale - very easy to use and we look forward to seeing our concert.
Very ready and practical for getting the tickets, I received all the information on time and all the tickets and confirmation is right
Showing actual seating assignments would be helpful to the customer.
Fine…………………………………………………………………………………………………………………………………
If you are adding a service fee and other fees, you should state them.
Purchased tickets for Monster jam and the process was pretty simple and Quick. I Downloaded the app and my tickets are ready to go.
It was OK. Thanks. A little confusing. I'm nervous that I still don't have my tickets days later. I pray to get them by the event date.
Straight forward, looking forward to getting my tickets and the show
Simple and efficient.yet very confusing. Wish i could print ticket and/or add to apple wallet.
This was very easy to use and I would Use again………………………………..
It was very easy to order. I wish though the tickets were sent immediately once the purchase was confirmed.
Ease of access for tickets. Convenient and easy to access. Thanks
Pleasant experience so far, but would like to receive tix sooner. Show is tonight and still haven't received tix.
Everything was good. I had no issues to report. Thank you…..
Easy and cheaper than other sites. Would use the site again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members