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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Not finding email to advise how to print my tickets
The whole process was fast and easy. It took no time at all. It was a hassle free transaction.
I did not receive the actual ticket just a confirmation so i am a bit confused on how this will work. I paid over 500 and i am hoping to receive the tickets shortly
Way to complicated to get your tickets I feel for all the older ppl that don't know or have internet phones computers etc it's a shame!
- I received tickets with an "obstructed view" mention
- The pricing was in USD and I was expecting it to be in CAD (rightfully, since I'm in Montreal paying for tickets related to a concert in Montreal)
I only gave 2 stars because I believe the resale prices are way too high. It's a Toronto, Canadian venue. If I could have purchased the tickets from Roy Thomson Hall, the venue for this concert, they are always sold in Canadian dollars! I was greatly disappointed that I couldn't get decent tickets because of the huge increase to buy in US dollars. We are spending over $500 for 2 tickets behind the stage. The website works fine but the cost is wrong.
This ticket purchasing experience has made me uneasy. I've got confirmation but am still yet to see my ticket. Why should I purchase anything through you guys when I can see it instantly on ticketmaster? The due date for the ticket is literally the day before the show. So I'm expected to possibly wait until one day before and hope it works out? I've purchased a second ticket through ticketmaster which I had access to immediately, in the event I don't see my ticket, which I never wanted to do. It's been anything but convenient and if I'm being honest I probably won't go through you guys again. I also ended up paying $200 more through you than through Ticketmaster for the exact same ticket on release day so yeah, needless to say I'm quite unhappy and unimpressed with everything this purchasing experience has had to offer.
Many emails, and not a direct links to the tickets
First time to see Phil. I was just thinking, it sure would be great to go to a concert of his. I go online and sure enough, there it is. Marvelous!
I keep getting emails for confirmation but am being forced to give a review
I was not informed of the obstructed view until after confirmation.
Easy process 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
I thought I ordered these tickets through a direct local website, but it seems they sent me the electronic tickets very quickly after purchasing. So long as they're legit, I have no complaints.
My experience was not really the greatest because one I tried to pay with PayPal and it charged me immediately and second of all it says I have to wait until possibly like the day before the concert to receive my tickets
Customer service was perfectly handled! The associative escalated the call as the event was happening in less than an hour, the seller was found, and tickets were delivered promptly. I know this company has horrible reviews, but this was handled perfectly by the customer service agent.
I thought this was a simple confirmation and it turns into a survey. No review until the experience is complete. Plus, is this review mandatory to complete the confirmation? Not clear.
I ordered the concert ticket with cancellaiton insurance. I was denied when I cancelled the tickets because I am going to have surgery. I was told to sell it online but the tickets won't be released until the day of the concert. Do not buy these over priced and underserviced tickets. Go through Ticletmaster or to the venue directly.
Yes received my email for confirmation but when it says view order status nothing happens?
I am asked to rate a service that has not been completed. I hope to get my tickets, but i have to wait until October
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members