Thrive MarketReviews 2,172

The website is designed to force you to upgrade. Once you click on website you don't have the possibility to review website without joining first off. I will be canceling but after paying 13 dollars just to see if it was worth it. I was interested until I released i had two boxes since I selected frozen food and pantry. There is two separate charges and I had to meet the minimum ordering for each to get free shopping. You are not saving any money in the long run if you have to pay a mo they free and shipping.

Cheaper than grocery store for sure. Excellent products and really good deals. Great customer service and fast shipping.

I tend to eat the same foods, once I try and like them.
Thrive makes it easy for me to get the best deals on the food I enjoy.
I have been a customer for a long time and enjoy my experience with Thrive!

I live in a rural area so finding certain things are hard and impossible to find cleaner options of. I use thrive a lot of a bunch of small stuff and always price check Walmart for example

THEY SIGN YOU UP FOR AUTOSHIP - UNKNOWINGLY AND SHIP WITHOUT STUFF IN YOUR CART WITHOUT PERMISSION THEIR 'CHAT' IS RIDICULOUS AND THEY DON'T ANSWER THE PHONE SCAMMERS

Not only did Thrive make a mistake in canceling my subscription and then not giving me my refund as they promised, but they also didn't give me my gift for subscribing in the first place. Also, when I went to my phone to check on an order, the app wouldn't connect me to my account. Stay away from this company. I don't care what the quality of their products are, their customer service is HORRIBLE. I belong to three online services to buy my food, Thrive is hands down the worst company to work with. DON'T JOIN.

Thrive Market used to have a much better selection. Usually, I can find items cheaper at a local grocery store. I keep hoping the selection will return.

Very confusing, back and forth, hard to find items, told I could compare pricing have no idea how, keep to hire more people need

First time trying this. Not impressed. Where are all those foods and veggies they show in the commercials. Where are the so called savings. Prices are too high to begin with.

🚨 If you're thinking about signing up for Thrive Market, DON'T! This company engages in fraudulent recurring charges, ignores cancellation requests, and refuses to refund customers who were charged without consent.

Here's what happened to me:
I canceled my membership after my first and only order in 2017.
Thrive Market kept charging my PayPal account (*******@usakeratin.com) every year WITHOUT MY CONSENT.
In 2021, I disputed the charge, and they refunded me – proving I never wanted this subscription.
Instead of stopping, they reactivated my account in 2025 and charged me AGAIN!
I contacted them multiple times (Feb 25 & 26,2025) and was ignored.

Total Money Thrive Market Took Without My Consent:
$59.95 – 02/23/2025
$81.91 – 02/23/2025
$59.95 – 05/22/2020
$59.95 – 05/22/2019
$59.95 – 05/21/2018
💰 Total Fraudulent Charges: $299.75

Thrive Market's Response?
🚫 They admitted my account was canceled in 2021 but still reactivated it in 2025 without my consent.
🚫 They refused to process a full refund and kept stalling.
🚫 They only agreed to refund 2 charges but ignored the rest.

How is This Even Legal?
Thrive Market is knowingly engaging in deceptive billing practices by keeping old subscriptions active, even after customers cancel. This is outright fraud, and I will NOT stop until they are held accountable.

Actions I Am Taking:
Filing chargebacks through PayPal & my credit card provider
Reporting Thrive Market to the Federal Trade Commission (FTC) & the Consumer Financial Protection Bureau (CFPB)
Filing complaints on BBB, TrustPilot, and every major consumer watchdog site

💥 If you value your money, avoid Thrive Market at all costs. I will keep fighting until they refund every last dollar they stole from me.

🚨 DO NOT sign up for Thrive Market unless you want to deal with fraudulent recurring charges.

Enrique Reyes

The website did not explain how to navigate the website. I was disappointed that the membership doesn't allow one chance to see what can be purchased before buying a membership. Order #__________. I was disappointed by the process.
Susan Johnson
4007 Manner Dale Drive
Louisville, KY *******.

Had used them many years ago and thought I'd give them another try...still lacking in giving what was advertised when I signed up...trying to get you at every corner. Glad I only signed up for a month so I can cancel.

Thrive is way hyped up and just did not meet my expectations. Definitely good if you an influencer and are receiving free items and or paid to purchase and give reviews, but for the regular people…it's definitely all hype.

After the first order/free trial, I tried to cancel but stayed when their retention marketing chatbot offered an entire year for $9 so I stayed. Our household is only two adults. I find it to be just an online Trader Joe's but pricier with very, very small items. We have had 3 orders so far. It's mostly snack food and anything cold (frozen) costs way too much to ship unless you hit a high price for free shipping so we're not interested in that. I really didn't appreciate that you had to sign up before even seeing their selection of items. I was thinking they had fresh produce (they do not) and better selections of meats/fish (only a few frozen options with high shipping costs). I don't love that they advertise as affordable but a single-serving bag of peanut butter pretzels is $6. Most of the snacks are teeny tiny but cost the same as family-sized portions. There are some good snacks but we are still spending the same amount on full grocery trips so it just feels like a luxury add-on and not an essential subscription. Packaging is insane - I know it's to keep everything safe but with an order of ~20 items our trash and recycling are full of packaging. They individually wrap things in mile-long rolls of brown paper. It feels a little silly to go through all of that for snacks. We'll keep ordering for fun but won't be renewing after the year is up.

It says I've saved over $159 dollars so far from my first order... ummmm, well, we can debate that. Also, at the checkout, it said if I 'ship now' vs my regular ship date, I'll save an additional $17(ish). So I went ahead and shipped now. Saw no difference in my credit card charge...
I'm sure it's a lovely company and I'll definitely try it again, but so far based on these, I will watch my charges and savings closely.

Poor customer service from abroad, of course. Bring customers back to the USA. Gift with purchase doesn't work most of the times / not offered. Products are relatively expensive for what they are and often found cheaper elsewhere. The auto replenish is annoying and if one is not careful, it auto-ships the entire cart in a month. By default they have this "worker safety" surcharge fee on all orders. You can turn it off but by default they add it. Thrive misleadingly does the above to squeeze every penny from you while paying a $60/yr membership - as if that was not enough in itself.

I always order my baby formula from thrive it shows up in time. My husband love the peanut crackers. Looking forward to to order more in future

Not a lot of choices. Too expensive. Can buy cheaper at grocery store. False advertising. Will be canceling membership. Another company scamming customers who are struggling.

Prices are more than local grocery stores who deliver and it stated EBT/SNAP was accepted. Apparently just a few areas not all states. Really wish I didn't spend the membership fee now knowing this.
Also, the fact that you have to purchase 2 of each item in order to receive a "deal" is not a deal!

Thrive Market needs to have more accurate suggested retail prices. I'm constantly seeing products even with the discount is a lot cheaper at my local store. I know they price match but why would I pay for a subscription to get something at my local store for free.