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Thrive Market

3.8

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.8 stars from 2,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
252
value
261
shipping
236
returns
137
quality
226
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Pennsylvania
1 review
2 helpful votes
Follow Mysti S.
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Disappointing
May 21, 2020

I signed up for the 30 day free trial offer. I immediately started to shop and when I went to checkout over half of the items I had added to my cart were no longer available. Then I receive a notification that I have been charged the membership fee even though it was a free 30 day trial. Wouldn't have been an issue with me but seeing that I can't get our tofu, couscous, and 3 of the soups we added to the cart... it really doesn't pay when the only products left In my cart are condiments.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so sorry for any inconvenience you've experienced. Our membership is risk-free for 30 days, so while you are charged the membership fee upfront, you have 30-days to try it out and receive your full refund if you are not satisfied. Our team is working hard to increase our inventory back to pre-COVID levels and you can hit the "Remind Me" button on any out of stock item to receive an email notification when it is back. We hope this helps!

New York
1 review
0 helpful votes
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Great healthy, good prices products. People are so very helpful and nice to work with when you have to. A great place to do your shoppong

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your review, Carole!

New York
1 review
0 helpful votes
Follow Jackie T.
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I've been a Thrive member for almost 2 years now and can't recommend it enough! When I first joined, I loved that I could get a lot of the healthy/specialty brands carried at Whole Foods. Since joining, Thrive has launched countless Thrive-Brand products that I find myself buying again and again. Thrive-brand products often come in Green-Forward thinking packages, taste great, and have trustworthy ingredients. This is true for their edible and beauty/hygeine products as well. In addition to all of these packaged value-addss, I am a huge fan of Thrive's clean wine selection (Toscano is my favorite!) and find myself ordering a case every 1-2 months. Wine ships to my MA home in 1-3 days and other packages usually take a week or so, which is really the only drawback. Thrive has been a good fit for my single and now two-person household but I'm sure larger families would get even more value!

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your review, Jackie! We're so glad you've been loving our Thrive Market brand products and clean wines. Grateful to have members like you!

California
1 review
1 helpful vote
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I love the beauty products, but be aware of the 30% off discount. It is only valid up to $20! Therefore, orders over $67 are not accurately discounted.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so sorry for any confusion regarding any of our coupons. Glad to hear you are loving the beauty products!

Colorado
1 review
0 helpful votes
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Great
May 22, 2020

They have chicken chips and that's what makes my heart happy. Also low carb options are great. But chicken chips are life

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Hannah! Chicken chips are just the tip of the iceberg, our low-carb options are pretty great!

Colorado
1 review
0 helpful votes
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Love their seafood box. We live inland and don't have access to fresh seafood. We have always been pleased with the box. Thank you.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We are so happy to hear it! Thank you for the review, S W!

Tennessee
2 reviews
0 helpful votes
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I am grateful a friend recommended Thrive Market to me. At first, I was hesitant because of the membership fee. However, I order from them every other month now, and it is well worth it. They have a good supply of organic, grass-fed, and non-GMO products, which I prefer. I buy a variety of things from them, but one of my staples is the Grass-Fed Collagen Peptides power. I put it in my coffee every morning. Now, three months later, my hair if fuller, and I have the hardest fingernails I've ever had. They used to bend like paper. Also, I am no longer stiff when I first awaken in the morning. This is the only thing I can think of that would create that helpful change. I also love how they handled the Covid-19 crisis. They protected their workers! Yah! I can't say enough great things about them.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad you found us, Pamela! Thank you for trusting us to be your resource for the high-quality foods you are rewarding your body with! Cheers to full hair and strong nails!

Washington
1 review
0 helpful votes
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Great products and value. Packing job is perfect. Customer service is excellent. You can even reach someone in the phone.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much, Azure!

Pennsylvania
1 review
0 helpful votes
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Thank you, Thrive.
May 22, 2020

Five stars for five things that your company does so well:
1-Excellent service
2-Reasonable and thoughtful use of packaging materials
3- Amazing quality
4 -Good prices
5-Helping to feed those in need

Date of experience: May 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Allison, you get us! Five thank you's for taking the time to review!
1. Thank you!
2. Thank you!
3. Thank you!
4. Thank you!
5. Thank you!

Texas
1 review
0 helpful votes
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Too Pricey
May 20, 2020

Not enough products, and most products are over priced. If I can cancel my membership i will be happy.

Date of experience: May 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Kimmie. Thank you for taking the time to review us. Although our inventory was affected by the pandemic, we are continuing to grow closer to our pre-COVID inventory levels. Also, if you weren't aware - we do offer price matching. We are confident that our prices are the lowest, but should you ever find better prices elsewhere, we will match that price! Feel free to contact our Member Services team with any questions about your account.

North Carolina
1 review
2 helpful votes
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I signed up from Thrive to get some hard to find vegan items. After looking through the inventory I realized they are still out of a lot of things. I requested to be informed when items were back in stock but for a month now, I've heard nothing. Some items I added to my cart after hours of searching disappeared when checking out. I would also like to point out I was offered a free gift through my email that within a minute of receiving I tried to add to my cart and it was sold out. I'm disappointed. I'll probably cancel my account.

Date of experience: May 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Meagan. It sounds like your first experience with us was less than stellar. We are very sorry about this. Our Member Services team would be more than happy to talk with you regarding this and help you get your free gift.

North Carolina
2 reviews
0 helpful votes
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I've been using Thrive Market for quite a while now and it is excellent in every way. Website is easy to use. Great communications. Helpful, friendly, and prompt service. Great selection of products. And low prices!

Date of experience: May 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you, Martha!

Connecticut
1 review
0 helpful votes
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Thrive with Thrive
May 21, 2020

Thrive Market provides a terrific service and a convenient alternative to Amazon only shopping! I love sending Thrive gifts with free shipping to my son who lives in Montana. The prices for things like Avocado mayonnaise, ghee, and coconut aminos are much lower than Whole Foods. In addition, the chat help is truly helpful when one has questions. I wish they had fresh produce, but what they have is good at a fair price. During this pandemic crisis, it's nice to have their service and concern for giving to communities in need.

Date of experience: May 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Susan! Sounds like you are getting so much value out of your membership, this is exactly what we hope for all members! Although we don't carry fresh produce, we hope that you've been able to try all sorts of products exclusive to the Thrive Market marketplace.

Michigan
1 review
0 helpful votes
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Thrive market is increasingly adding new organic products to their repertoire. Especially during the Covid, it is a nice resource to be able to purchase the staple items.

Date of experience: May 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We are so lucky to have loyal members like you, Ruth-Ellen! Can't wait for you to see the new stuff we have coming soon!

Illinois
1 review
0 helpful votes
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General
May 21, 2020

Great service all around, nice health food selection, and timely shipment! The food and other items come nicely wrapped in a box. Highly recommended :)

Date of experience: May 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Abigail! Thank you!

California
1 review
0 helpful votes
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I've ordered from Thrive Market 3 times now and Love the ease of their site, their selection of items and their prices! From spices to coffee, I love the quality and value, this order I'm excited to try their cleaning products. Highly recommend!

Date of experience: May 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Dale - we are so happy to hear how positive your experience has been. Our Merchandising team members are dedicated to bringing our members the best of the best!

Texas
1 review
1 helpful vote
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I love that I can get quality products and shipping is fast! I always order enough at 1 time to get free shipping anyways so that's wonderful too! My children always get happy when they see the Thrive box arrive bc I always find something new to try and they love reviewing what's in the box!

Date of experience: May 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for the review, Angie!

Georgia
1 review
0 helpful votes
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Happy Shopper
May 20, 2020

Everything about shopping at Thrive makes me happy! Easy to find. Easy to purchase. Comes right to my door (which is really nice right now!). Excellent quality products at a decent price. Happy!

Date of experience: May 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Shirley - if you're happy, we're happy!

Oregon
1 review
0 helpful votes
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Great choices, especially for food intolerances and allergies. I love how you can shop by diet. Although, the items aren't always in stock.

Date of experience: May 19, 2020
New York
1 review
0 helpful votes
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I love being able to receive seafood and meats that are sustainably harvested. I'm coming back to Thrive because I don't want to go into stores right now plus it saves me a 40 mile round trip to a better store (Wegmans) just so I can get food that satisfies my conscience. Thank you for being here!

Date of experience: May 19, 2020

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,