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Thrive Market

3.8

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.8 stars from 2,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
253
value
262
shipping
237
returns
138
quality
227
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Big fan
May 24, 2020

I appreciate the convenience of ordering specialty foods which fit my diet in a place that doesn't require your first born as payment. I also really appreciate that my subscription gives someone with more limited means to have access to the same options.

I've had my membership for over a year and I have never had any issues with my orders. The deliveries are relatively quick and come in recyclable materials. I use Thrive consistently. Money well spent for me.

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing! Thanks so much for sharing!

Washington
1 review
0 helpful votes
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So Far, So Good!
May 24, 2020

I'm just at the end of my trial period. During the trial period, I found a lot of items I needed, for everything else I went to my local co-op. Everything is really well packaged, and I can even reuse the ziplock bags that liquid things come in. I'm thankful for the descriptions on items, as well as the clear photos of them. Of course, I wish there was more in stock, but I totally get it with the pandemic and everything. I'm also glad there is a way that I can donate to less fortunate families during checkout. I remember when I was part of that group. It was really tough. I do hope that the money is going to good places and is helpful for those that need it. By paying a little extra for items that are organic, eco-friendly, or ethical, I also hope I'm doing my part to influence more of the general grocer chain to invest in the right things.

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks so much for sharing, Kathryn!

Minnesota
1 review
0 helpful votes
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Amazing Service
May 24, 2020

Thrive Market has great products, great prices, and great customer service! I highly recommend giving them a try! I have been shopping here for a few years and they have done an outstanding job!

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your support, Savannah!

California
1 review
0 helpful votes
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Our #1 choice
May 24, 2020

Best online place to shop. Best prices for gluten free and great customer service.
Good experience and our first choice

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

So excited to hear this, thanks for sharing!

Delaware
1 review
0 helpful votes
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Their customer service and chat team are great team to work with.
Although, they are little bit expensive, they are the best company to shop and know hat you are getting great merchandise without any preservatives,

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy to hear you're enjoying our products and have had a great experience with our Member Services team!

Georgia
1 review
0 helpful votes
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I've been very happy to be able to find most of my brands for pretty good price. As with any type of food that is of good quality and the price is going to be more than Walmart but less than Whole Foods.

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks for sharing!

California
2 reviews
0 helpful votes
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Love THRIVE
May 24, 2020

Great healthy products at good prices from quality companies!
Website easy to use with increasing products coming off of back order,
& fairly rapid delivery, considering the Covid-19 times.
Recommend THRIVE to all my friends!

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your review and your support!

New York
1 review
0 helpful votes
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Great experience
May 24, 2020

I love that they have so many choices of organic products and a huge assortment of vitamins. I've been a member since before the current pandemic, so I know that some products sell out quickly now (they carry some things you can't easily find elsewhere), but you can be notified when something is back in stock. They are friendly to work with, ship quickly, and package items carefully to prevent damage in transport. Many of the items I buy from them are priced much lower than my local grocery store. My only gripe is that so many of their Thrive brands are packaged in plastic. I'd be willing to pay a little extra for herbs and seasonings to be sold in small glass jars, or dry beans, sugar, flour, and similar to be sold in paper bags or cardboard boxes. Overall, I shop from Thrive first before looking elsewhere.

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for taking the time to share your feedback, Karen!

New York
1 review
0 helpful votes
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Very good products
May 24, 2020

Have been very happy to find natural and organic products here, and the prices are fair. The only thing that would make it better is if inventory were better kept up. Things are often out of stock.

Date of experience: May 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your review! Our team is working hard to resolve this.

Georgia
1 review
0 helpful votes
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Out of stock
May 23, 2020

I purchased a membership and 90% of the products I needed to purchase are out of stock. I'm very disappointed.

Date of experience: May 22, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so sorry for the inconvenience! Our team is working hard to get our inventory back to pre-COVID levels as quickly as possible, you can check out daily updates on our blog post on our site's home page.

Washington
1 review
3 helpful votes
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I have been a customer for 5 years now and plan to be for as long as I can. I love the ease of shopping, how quickly my orders arrive at my door (even in a pandemic) and the customer service is top notch. I have been shopping for my special diet needs for a long time and Thrive offers the best prices for many of the food items I count on, especially with their house brands. I love how efficient the packaging is, how it uses so little plastic and I can reuse the plastic that does come. I can't say enough!

Date of experience: May 22, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad that we are able to help out you and your family at this time, thanks for sharing!

New York
1 review
0 helpful votes
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This place is very good for snacks condiments and nontoxic cleaning products
It is easy to use the prices are good and so is the service

Date of experience: May 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your review, Marina!

Massachusetts
1 review
0 helpful votes
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Just placed my second order... love the Imported Italian items along with wonderful organic item! I typically purchase at Mrs. Greens that is terribly overpriced!

Date of experience: May 22, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to hear you're enjoying our products, excited to have you on board!

New Hampshire
1 review
0 helpful votes
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We've been a member of Thrive Market for a few years now and we have recently had to deal with the customer service over some issues. They were great and were very eager to help find a solution. Keep up the great work and good that you are doing.

Date of experience: May 22, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad you had a great experience with our team, thanks for sharing!

Virginia
1 review
0 helpful votes
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Thrive has the best selection of healthy Gluten Free food!
Everything arrives perfectly wrapped with tremendous care.
Super impressive customer service if you ever have a problem.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing your review, so glad to hear you're enjoying everything!

Pennsylvania
1 review
0 helpful votes
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My family and I are not near a Trader Joes, but now with Thrive, we can still get savings on Organic and GF foods with savings! We Love the Biodynamic wines!

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy to hear we've been able to help your family get access to healthy foods, cheers!

New Jersey
1 review
0 helpful votes
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Great Alternative
May 22, 2020

Thrive Market has a lot of items that are usually not available at my local supermarket. Thrive is a great alternative to Amazon and I enjoy using this service.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad we're able to provide some convenience to you, thanks for sharing!

South Dakota
1 review
0 helpful votes
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Check out
May 22, 2020

When checking out I had to edit cart multiple times. Wish it would let me know sooner, but I did the order finished, eventually.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

So sorry for any trouble you had, our Member Services team will always be happy to help answer any questions you may have. Thanks for your review!

California
1 review
1 helpful vote
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I have been a Long-time Thrive Market customer and have loved being able to get healthy products at a discounted price. However, for the last 3 months or so, they have been sold out of many of the items that I have been purchasing on a monthly basis. I know that COVID-19 hit everyone by surprise, but I feel like they should have cut off new memberships when things started to get crazy and then took really good care of the customers that they already had. The online meat company that I purchase from did this and I have seen no difference in their products or customer service. Then, add potential new customers to a waiting list and add them as supply allows.

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing your feedback! You can check out daily updates for all things COVID related on our blog post on the home page of our site for more info.

Texas
1 review
0 helpful votes
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I really like Thrive. They have a lot of products I have a hard time finding at physical stores, and at the very least I am currently looking to go to the store less, so it helps that they have a lot of dry goods that I know are sustainably sourced.
However! The quantities that Thrive has of some basics (at least at the moment, given this is during the pandemic) are not sufficient. I imagine this will improve, but I would like to be able to order some staples that I currently cannot because they are sold out.
Pricing is typical for health foods stores. If you are not prepared for your small-producer healthy snacks to cost more than your generic cheez puffs then you're shopping at the wrong place. Thrive has vegan gluten free cheez puffs in case you were wondering.
Thrive also has options to order bulk proteis or even meals. But I find these to be expensive and not flexible enough for my small scale needs. I would like it if they offered smaller scale protein purchases. Then I really wouldn't have to go to the store!

Date of experience: May 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your feedback!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,