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Teleflora Reviews Summary
Teleflora has a rating of 1.8 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 259th among Flower Delivery sites.
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This is my second order from Teleflora and it was to the same address as before and they get lost and waste time. I had paid for priority processing for it to arrive before 1 and it did not arrive until half an hour later. Not only that but the gift was supposed to be a surprise and then someone had the bright idea to CALL THE RECIPIENT and say they had the wrong address for the gift. Extremely frustrated with Teleflora and would not recommend at all to anyone!
I'm in Texas and my husband is in New York and it's our 35th anniversary and I wanted to acknowledge it in someway even though we're not together in the same state and not to mention in the middle of COVID-19 so I decided at the last minute to send my husband flowers with a balloon. I ordered this quite late in the middle of the night and it arrived late morning with no problem and my husband was quite surprised!
I ordered a specific arrangement called Polka Dots and Posies with Daisies and Roses in it to celebrate a new baby. They sent a mess of flowers and stuck a plastic "It's girl sign in it. The daisy flowers were wild field flowers. Stalks were sticking out of it all over and the huge out of place Rose was in full bloom.
It was a horrible embarrassment to receive a photo of it from the family it was delivered to.
When I phoned Telefloral they asked if I wanted a different arrangement sent or a partial refund. I am taking a partial refund.
What is the sense of choosing a photo of what you want to send when the florist sends a mess like this!
The joy of receiving flowers on the birth of a new baby was ruined by an incompetent florist. They should be taken off of the Telfloral list.
The intended recipient never, repeat "never" received the very expensive bouquet of Flowers! For that, I rate you -5 stars! I cannot send photo because I have no flowers!
I ordered flowers for a coworker that graduated college and what was ordered versus what was received is not what I ordered. I get it, supply, and demand but there are some things you can do if you can't meet expectations. I also get that I asked it be delivered by 1pm today but sheesh it didn't have to look like it was literally thrown together.
I ordered flowers for a funeral. Confirmed the day before to be delivered. The day of funeral I get an email they can't fulfill my order. STAY AWAY FEOM THIS COMPANY. DONT ORDER.
I love purchasing from Teleflora they are always on time! And Quality service... My experience has always been Awesome!
The Zen collection works for every occasion, most corporate purchases are made from this collection, either for a wedding or a funeral. Bravo Teleflora!
I always ask for a pic of the flowers that arrive. I am NEVER disappointed with the Teleflora product.
What was received was completely different from what was ordered. Flowers and vase were different. What was sent was definitely overpriced. Very disappointed.
I see some negative reviews, so I am hopeful they create a stunning sympathy basket and worthy of the expensive price I paid.
I rely on teleflora to help me celebrate my daughter who lives far away! I have never been disappointed!
I ordered the special of the day for $80 (total $101) and received a floral arrangement with the roses that were already turning brown the same afternoon. It was supposed to be the freshest the florist had per the ad but instead, it was their old flowers. The ones from her yard last two weeks, these lasted a few days. This picture is less than 24 hours after the arrival.
Great service! You literally can choose your very own style of flowers using online services! I enjoy Teleflora
Reasonable price sympathy flower for funeral of one of my son's uncles. Lowest price. Beautiful arrangement. Ideal for a deceased male.
Heard from the receiver, she said she had just received the flowers around 3:15 pm and she described it as a small bouquet. I will admit that she was happy with it.
I am not! I ordered the medium size and wanted them delivered in the morning! I expected more for the amount I paid! I hate to imagine what the small size looks like. Just a couple of flowers? I am very disappointed in my first time using you. Will think twice before trying again. At this time, I cannot recommend you to anyone.
Also, I wrote a very thoughtful message. My friend did not mention anything about it and I did not ask. This was a very emotional anniversary for her. I can only assume, because of everything else, that the message was not sent.
Very upset, Linda MacKenzie
Flowers that were in arrangement were beautiful and looked very fresh. It was for a friend who just got out of hospital and it made her day.
I am disappointed with the arrangement that was delivered. I upgraded to the deluxe version of the arrangement and what was actually received was not equivalent to the sample arrangement, even taking into account that different flowers might be used. I also had an issue with the delivery. I received an email confirming the arrangement was hand delivered, however, it was actually not received until several hours later. I called customer service and the representative I spoke with was very professional, helpful, and got everything straightened out, but I am unlikely to order from Teleflora again.
Same day service is very impressive but beware service fees involved in final price. Was lured y very affordable pricing to be shocked by service fees.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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