TelefloraReviews 732

I ordered a Jade plant in sympathy to be sent to my daughterinlaw. She did not receive what was ordered. Another plant was sent without our OK. It was not a plant we would have EVER picked.
I contacted Teleflora to send out the correct plant. We could then return the other plant in exchange. Twice their response was to offer some of money back, but it didn't even cover the cost of the plant, not to mention we'd be eating the cost of delivery.
Getting an ugly plant for cheaper didn't solve our problem. Especially because it was a plant specifically picked out in sympathy for my relative's loss.
I'll never use teleflora.com again. Too many other options.

Because what is delivered will look nothing like the pictures anyway. Instead, you can use all that extra time doing other things, like executing a flawless chicken dance performance.

Also, don't waste money on the premium upgrade. It is a total ripoff and the only thing that will get any bigger is the size of your bill.

I ordered from this company, for my wife on our anniversary. Not delivered on day promised havent delivered still 3 days later. DO NOT USE THIS COMPANY!
They have my money earning interest, yet no flowers
BUYER BEWARE!

They provide the best of services. I have used their services twice and they delivered on time and the exact thing I ordered for

So I bought the Premium bouquet for my other half as a surprise, just cause. So i pay 97.00 to then have a little crap vase with 4 roses and greenery and that's it. So they adjusted my bill and returned 29.oo back like that made it worth it but i said hey fine no biggie ill give them another shot. WELL Guess what they failed again this time they waited until the last min to let me know the delivery wont be made but they can expedite it, Like what exactly are they going to expedite the half $#*! flower making or the fact they cant deliver when they say they will. So in this regard i just called customer service and had them cancel the order completely i wont be using this delivery site again they HONESTLY DONT deliver the quality they say they do and its just a huge let down don't waste your money you can buy the same flowers at the grocery store and make a Way better arrangement
Save yourself the headache and go buy them yourself or find another supplier cause this one is just made directly to rip you off and then act like they had no control in it.
And FYI im still waiting for the 29.00 and the refund for the other bouquet that i had to cancel i had to call my CC company to dispute the charge since they are taking their time to give me back my money.
They literally are just CRAP! Don't waste your money...

This site was easy to work with and I got a nice discount for it being the first time using it. That helps when I'm trying to send flowers to my employees for their birthday, because we're all working remotely.

Re: Order *******
First time using this service. Regret doing so. I ordered flowers for my mother who is in a nursing home for rehab. I paid for flex delivery dates. Didn't care when they arrived as long as it was by Valentine's Day. I ordered them early morning 2/12/2021. $80 total for flowers, balloon and candy. No flowers were ever delivered. No email or call notifying me there was a delay or even an issue with the delivery. Just decided to take and keep my money. I am so angry. They offered me $23 back. The thought, gesture, gift... RUINED. You can't put a price on that. Don't use this service. Based on the previous reviews this is their norm and customary way of conducting business. What a rip

I would give these deadbeat clowns zero stars if I could. I placed an order for flowers two months before Valentine's day and they decided to cancel the order on me the day of the delivery at 2pm. Absolutely, inexcusable! I am not happy, would not recommend the service and would implore anyone to avoid this service like the plague. I would say that they did offer me a more 'beautiful bouquet' for an additional $50USD (I am in Canada). I refused based solely on principle. Using this service again is like putting out a fire with gasoline - NOT GOING TO HAPPEN!

With Teleflora I know the product will always be what I ordered. On time delivery, fresh, the never deviate from the original order. The florists they deal with are top notch.

Recently sent Happy Birthday flowers from Teleflora. Impressed with the ease of ordering on line and getting quality flowers. They were beautiful!

They will sell you one thing and then send something much cheaper claiming some flowers may not be available in certain areas. This is bait and switch through and through! Don't waste you're money! I ordered a beautiful lily/rose bouquet for my mother who was just paralyzed and got a bouquet of a few roses and a bunch of carnations and daisies for nearly $100! I will never recommend or order from this company again!

Seems like everything I needed to know was already on the site, which made things simple for ordering. If when the order arrives, if it is as nice and no problems, this will truly be a company I will recommend to family and friends

I ordered a plant for my daughter in laws new salon. I picked this out specifically because of its sleek modern black planter with moss and river rocks. It was delivered in a CHEAP clay pot with NO mulch. Normally I would not go out of my way to write a review. But the response from Teleflora via email after I let them know I was dissatisfied was— Due to the unavailability of some items they substituted for similar style/theme/color.

Ordered flowers for my anniversary. I paid for delivery by 1pm. By 3pm, it had still not arrived. I called an they said they would refund the early delivery fee, but could not tell me when it would arrive. I asked to cancel the order, and I would stop at a flower shop myself. They said they would contact the florist. Well, guess what... 2 days later, some flowers arrive. Not even the arrangement I ordered. I called and they refused to refund me. DO NOT USE THEM!

I love that teleflora caters to all walks of life and include financing options such as Klarna, and the ability to use Fingerhut credit. The only thing I did not like was the $23.00 processing fee-- that seemed pretty steep to me, but I applied a 20% off coupon, which helped a little. I have used them various times, the quality of their arrangements is great.

I had made an order on a Sunday for two days later delivery. The morning of delivery I get a text message saying un able to deliver call us, so I call and I was told they found another shop to deliver and to ignore the text, 3 p.m. hits no delivery yet so as i was getting worried I called to confirm, than they tell me delivery was from 11 to 7 pm and guarantee delivery, 4 p.m. I get another text un able to deliver so i call back and tell me the shop they said that could deliver now cant. Than they try and say well we can deliver a different bouquet tomorrow just not what you ordered. I than said I just want a refund and to cancel and the girls says ill put in to cancel the order and hangs up. Horrible customer service, and try to just give the apologies automated response instead of trying and making it right. I will never use them again. Birthday surprise was ruined. Go else where if your trying to spend a lot of money on quality flowers for your special someone.

Easy to order and the site was easy to navigate. Just waiting on the delivery to see how smooth it goes during these challenging times.