TeespringReviews 2,169

We spent considerable time creating a store and product. All products use the same logo which we are authorized to use. Randomly, about once a week, Teespring just goes out and deletes our products with NO EXPLANATION and sends a poorly written email that simply states we're violating their policies. WTF? These people have no idea what they are doing --- don't waste your time. Additionally, all of their products are at the lowest end of the quality scale. Junk products being hucked by incompetent people.

Terrible terrible terrible. I ordered a hoodie from teespring and they gave me a tracking number that NEVER worked. Not once, the tracking said invalid on the USPS website which was the carrier they used.

Despite the fact that the tracking never worked, their customer service insisted that I wait 4 weeks (!) before they could do anything., Needless to say, nothing ever showed. I contacted them and they said they would send out a replacement. Well another 2 weeks have past and now their customer service are just blatently ignoring my emails asking when the replacement unit will be dispatched.

If you buy with teespring, make sure that you use Paypal so you can get your money back when they refuse to help you after never sending your product.

I have ordered two samples of my design. For three months, I have been unable to receive the order. The order has been reprinted three times! 3! Support cannot explain why their orders are getting lost in transit. When asked what will change after another reprint attempt, the support also does not respond. This is definitely a scam, as the orders have not actually been shipped. I do not recommend it to anyone.

Ordered two items for my nephew from a creator he likes on YouTube. Both items where suppose to ship in about 3 weeks. Recieved the one item three months later after sending emails asking for the items. Now its four months later and still nothing on the second item. I could have found someone at the local farmers market that could have made these items in bulk by now. At least they take your money quickly.

Tee spring seems to have cut its customer service staff. Issues take a long time to be resolved, as a Creator I would place spot orders for giveaways, and if it actually got made the orders would be wrong ie. Wrong color shirt size and blurry.
I have had other people contact me saying they received the more than they ordered or double orders and I would have to just say keep it as a give since they where not charged.

Ordered 2 items. They both came in the wrong size, color, and/ or style. They have refused to send reprints or a refund and I have not been able to speak with a manager despite requesting assistance numerous times through email. I'm convinced they're scammers!

Poor quality print? Too bad! I received a shirt printed by Teespring that was itchy with a blurry print job. Even after sending photos that clearly showed the blurry print, they couldn't see the issue with it and refused to refund me. I had bought 5 shirts... What a waste of $100!

I have ordered two T-shirts and a mug from the Classical Numismatics online shop which were printed on demand by teespring. Unfortunately, even though I ordered both T-shirts in a size M, they varied in size and overall were a bad fit for me. For some reason the distance from shoulder to shoulder was less than the measurement from underarm to underarm which they provide online.
Additionally, one of the T-shirts didn't even remotely resemble the colour it was depicted as online. The mug arrived later (I had to pay 13€ for shipping as they apparently were not able to ship the whole order in one box...) and the print quality was not good at all, especially when it comes to finer lines and lettering.
Of course I contacted customer support and was required to provide photos of my products as evidence, however in their answer it was merely stated that the correct colour had been delivered and that a variety of brands is used to ensure availability. I think this was supposed to somehow explain the differences in size and colour. Even though I remained friendly throughout the entire conversation, I was denied a replacement or a refund. Not even for a single item.
I feel like other potential costumers should really think it through before placing an order. If you order the wrong size (and measurements on the website weren't entirely accurate in my case) or aren't happy with the colour or print quality, there is a good chance you will not see your money back - and prices are pretty steep as is in my opinion. I paid over 100€ for some T-shirts I cannot wear and a mug I don't really enjoy looking at...

EDIT:
After teesprings reaction to my review, I reached out to them once again. They offered to refund or replace the items I was not satisfied with and said that I could even keep the original order. This is the customer experience I had originally hoped for and I am happy that everything is finally resolved. The only drop of bitterness remaining is that it took several emails and this review to get to this point...

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Absolute scam. Ordered a print months ago, and it was still "In production" on the last day of the estimated delivery window. From order to delivery was supposed to take 6 weeks. Contacted customer services, and they offered a one-time replacement instead of a refund. Figured let's give it a shot, but the same "In production" nonsense for 6 weeks. Wasted time and money.

I purchased a hoodie and the hoodie I got was nothing like what was advertised. I then tried to contact customer service for a refund and they gave me the runaround and refused to let me return the hoodie for a refund. Horrible company and even worse customer service

Teespring website sucks, always hanging or just kicks you out while I'm the middle of designing.The free feature is great but website needs Tom of work

I had ordered a pullover hoodie. I received a pullover crew. And there are discolorations and some of the coloring doesn't match up with the design. I'm still waiting on a response from them even though they said someone would contact me within 24 hrs. It's been longer then 24 with the first email.

As a business owner this company is a mickey mouse operation. I've ordered numerous products and I get disappointed every time. Backorders, delays and high prices. I don't even get a discount for getting a sample product of my own. I've tried them multiple times to give them chances and yet they delay my products due to corona virus and shipping delays. I call BS. This is a POOR E-Commerce store and I currently link them on my website. I hope to find another POD T-Shirt company that is not full of excuses. Not only were my products delayed but they are not good quality print. Very faded and print quality wears off after a few washes. I ordered in February and did not receive until late march. Sticker came 2 months later

Delivery was fast, quality of the tshirts are impeccable and the customer service is fantastic! Thank you Harold!

I'm writing this review as a consumer. I purchased a tank top with a design from one of my friends. It was very soft and the fit was great but after just two washes, the entire shirt is covered in pills and the screen printing is cracked and faded. The entire shirt looks like it is at least 10 years old after just two washes in cold water. The prices are very expensive for such poor quality shirts. I reached out to customer service and told them how terrible the shirt looked but never heard back from them. I will never purchase from Teespring again.

Our community theatre uses Spring for merch. I want to support the theatre and have mementos of shows my kids are in. The logo on literally every single t-shirt or sweatshirt I bought from this site has crumbled off in the laundry between the first and third wash. At first, I'd contact the company and let them know and they'd replace the shirt with another one that would crumble and fall off. Then they just stopped answering emails. I had to stop ordering- even though I love supporting the theatre and want the shirts- because it's a waste of money if you can only wear the clothes once or twice before the design fades.

The coffee cups and pint glasses do hold up, so I gave them two stars instead of one. It's just a shame we can't have the shirts. And a shame they stopped responding. I think they thought I was trying to get free merch but I just want shirts that last for more than one wear!

I bought a band shirt and after wear, wash and dry, the designs started to fall apart. After buying another shirt, the same started to happen after just one cleaning cycle. I've had shirts that lasted for years with barely any wear. Highly unrecommended unless the shirt quality improves.

My listings keep being disabled and my store shows no products. I have been working hard over the past week to build my store, but the site keeps rejecting, enabling, and then disabling listings. What a horrible experience! I would never recommend Spring. I reached out to them on several occasions, but everyday, the problems got worse and worse. They kept telling me to please accept their apology for their system errors, but they kept making system errors. Bye Spring. Thank you for wasting my very valuable time. Glad I didn't pay for anything! Now if you will kindly pay me for my time that I spent on your site?