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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Very satisfied with the quality of the product and shipping time. Will most likely be back to purchase more.
Ordered a tee in my usual size (xl) i would say its closer to a medium. Im not a huge guy and its completely unwearable.
The quality and the printing was great the shipping time was great but the quality in the whiteness of the T-shirt very Danji very cheap and I was just totally unsatisfied with the price that I paid
We apologize that you were not happy with the quality of the item that you have received! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Quality is terrible. The so-called "tag-less" shirt has tags on it. Image looks like it was drawn on with chalk and will definitely disintegrate in the wash. The shirt shipped a week later than their email confirmation said it would. Sad to say but its complete garbage. There is clearly no quality control or no pride at teespring.com
We're sorry to hear that you were not happy with the quality of the item that you have received and we are always happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I purchased 3 t-shirts from you and one of them has a hole on the seam between the sleeve and body if shirt after just first wash. It looks like the stitching unravelled. Disapponted and worried that shirts won't last long for the price we paid.
I love Teespring, they always have the shirt or sweater I'm looking for. They even have cool DBZ(DragonBall Z) shirts. And since I'm a Taurus I had to get my b-day shirts from here. I've never had any ordering, or shipping issues and I've been shopping on Teespring for 3yrs now.
I ordered a 6 month size onsie for my Granddaughter but was the size of a 3 month. I let them know and they are sending me a larger one for free. Thank you for your excellent customer service. I will defintely order from you again and recommend you to my friends.
My products showed up not at all like the proof when I placed the order. Then after a few washes, most the colors were off. Poor poor quality.
We apologize that your items were not printed as intended and we are always happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I love my "Lucas the Spider" ladies tee, it is so cute and so comfortable. Arrived within promised time.
Its been 7 days past due now and when I notified the support they told me to keep waiting when obviously nothing was happening here is the response I got... Hi Brett,
I'm really sorry about the wait, thank you so much for your patience!
I have tracked the status of your order #####and unfortunately, there is no movement on your delivery since April 12,2018.
Could you please allow 3-5 more business days for the package to arrive? If you do not have your order by then, please let me know and we will definitely work a solution on this concern.
Thank you for your patience and understanding regarding this matter. Feel free to reach out if you have any concerns in the meantime.
Sincerely,
Angeline
I provided her with the tracking number and already new that my package wasnt being delivered and her only response was to do nothing and to inform me that nothing has happened. Im not satisfied at all.
We were sorry to hear that your order was lost in transit by the carrier and we appreciate you reaching out to our Customer Support Team! As previously advised, your courtesy replacement order will be delivered May 2 - May 5,2018, and a refund for your shipping cost has been been issued, per your request. If you have any other questions, please reply to the most recent email from our Customer Support Team. Thank you for your business.
I ordered my awesome designed hoodie early (for a birthday gift), because around christmas time, they were kinda slow with the printing and shipping. But this was printed early, and shipped very quickly. I can't wait to give this gift! I looks awesome, and the hoodies are fantastic quality! I Love TeeSpring, and tell everyone about it.
Such wonderful products; high quality and a pleasure to show off proudly wherever I go.
Do wish there was a clue some of the printing is on the back instead of the front of some items (hate people close behind trying to read the shirt).
I love, love, LOVE this company! Maybe too much! LOL!
The quality of the products is great! Design variety is great! The style options are great! The prices are reasonable! The ordering is easy!
My only 'complaint' is that they can't deliver it on the same day that I order.
I love this Company, I have purchased many a tee shirt from them and I have yet to be disappointed in either the quality or service. I constantly get comments of praise over subject matter (I am a Veteran) and of the quality of the printing and fabric. Their shirts are outstanding.
I placed an order, and after the delivery date had passed, I contacted customer service, and found out that the order had been lost in processing. They required that I provide a screen shot of the original order before they could process a replacement order. This meant that I was unable to wear the Tee Shirt that I had ordered to the event that I had ordered it for...
We apologize for any frustration! If an error occurred during the processing of your order, we are always happy to offer a resolution. For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Only place to buy AK merchandise. Great quality and prices and good selection of clothing. Easy to use website and paying
I love the item I got from teespring its perfect will definitely be getting something else and my friends will be going there to make purchases too
It was supposed to be here 4. 04. 18 but i still hav not got it yet. It was supposed to be a suprise for my girlfriend because she love these spider videos and think they are really cute. The fact that i never even got it was very disepointing
We're sorry to hear that your order did not arrive! Our Customer Support Team will be happy to assist you, please contact us directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Teespring is wonderful. Great product. Shipped very fast. And amazing customer service! Definitely would order again.
There was a printing error on my graphic hoodie. After speaking to customer service regarding the issue, they were able to give me a free item of my choice from the website.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your item did not fit as expected and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.