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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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Oregon
1 review
0 helpful votes
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I have bought several items from Tee Spring and have never been disappointed with them. I will be buying from Tee Spring again!

Date of experience: May 2, 2018
New York
1 review
1 helpful vote
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DO NOT USE THEM I ORDERED A SHIRT ON 4-10-18 and IT SUPPOSEDLY SHIPPED ON 4-19-18 ITS NOW 5-2-18 STILL HAVE NOT RECEIVED MY ORDER COMPANY IS NOT HELPING ME RESOLVE THE MATTER VERY UN-HAPPY WITH LACK OF CUSTOMER SERVICE AND OVERALL EXPERIENCE

Date of experience: May 2, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your order did not arrive and we would be happy to assist you right away! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Georgia
2 reviews
0 helpful votes
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Weak image
May 4, 2018

Could have spent less on a higher quality product at my local print shop the image on my shirt was blurry and very small for the size shirt that I ordered.

Date of experience: May 1, 2018
Tennessee
1 review
0 helpful votes
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Nice quality T-shirts with the tags but the womens are a size smaller than what you normally wear. The men's sizes are accurate. I've order 6 total

Date of experience: May 1, 2018
Hungary
1 review
0 helpful votes
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I oredered a T-shirt, not knowing from where (geographically). I've been waiting for approx. One month, but the pack did not arrive, and could not find it in nearby post offices either. I almost gave up (acknowledging the loss of my money), but made a trial with Customer service. They showed high sympathy and managed a "reprint" and ensure delivery. Thanks for all!

Date of experience: May 1, 2018
Colorado
1 review
0 helpful votes
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Tee shirt
May 1, 2018

I love there tee shirts. They are well printed and very well priced. They come out right away which is great because I am usually excited to get my new cat tee shirts! These last ones are outstanding! You won't go wrong buying from these guys they are great.

Date of experience: April 30, 2018
Michigan
2 reviews
2 helpful votes
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Teespring is my go to site for all kinds of tees and hoodies. I have been a customer for three years now and have been happy with all of my purchases.

Date of experience: April 30, 2018
California
1 review
0 helpful votes
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Love their shirts - sizing as promised, and delivery timeline is accurate. They have a variety of designs from which to choose: seasonal, humorous, topical.

Date of experience: April 30, 2018
Virginia
1 review
0 helpful votes
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Credit Card Fraud
April 30, 2018

I had my credit card # stolen by a Teespring employee, I would never recommend anyone purchasing from them. Their system is not secure and they don't seem to care that they have crooks working for them.

Date of experience: April 30, 2018
Teespring S. Teespring Rep
over a year old

We're sorry for any confusion, employees do not have access to the financial information that is submitted through an online order. If you have received an unauthorized charge from us, we would be happy to help right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

California
1 review
0 helpful votes
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I will buy again
May 1, 2018

I have gotten 3 things from this seller and will buy from them again shipping is great and product is as shown

Date of experience: April 29, 2018
Minnesota
1 review
1 helpful vote
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Shirt is cute!
May 1, 2018

I received my shirt sooner than expected. It fit great and was as cute as I expected! Have ordered before and never been disappointed. I will continue to order.

Date of experience: April 29, 2018
Tennessee
1 review
1 helpful vote
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Bad reviews
April 29, 2018

Boy your reviews $#*!in suck. I wanted to buy but not now. This company must be a big scam.the proplem here is there over seas and you cant go get your money back.

Date of experience: April 29, 2018
Teespring S. Teespring Rep
over a year old

We're sorry you feel this way. If you ever decide to place an order with Teespring.com, we would be happy to assist you and hope that you will be included in one of the outstanding reviews that we receive every day!

Australia
1 review
0 helpful votes
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Got my custom shirt in the mail, the image I uploaded was in the highest quality possible and the colours on the finished product were faded and melded together.

Date of experience: April 28, 2018
Teespring S. Teespring Rep
over a year old

We apologize that you were not satisfied with your item and our Customer Support Team would be happy to review the design! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Florida
1 review
0 helpful votes
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Love my shirts just didn't realise the fronts are plain nothing at all on the front. But that's okay I still like them.

Date of experience: April 28, 2018
Australia
1 review
0 helpful votes
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Love the designs
April 30, 2018

Excellent designs and good quality tshirts a bit long time to recevie thr producg but good things come to those eho wait i guess

Date of experience: April 28, 2018
Denmark
1 review
0 helpful votes
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Very poor quality :(
April 27, 2018

Ordered a t-shirt from one of their campaigns, the shipping speed was great, but the quality of my new t-shirt was VERY poor. Horrible fabric, and after the first wash, there was a hole in it :O The print is not straight, and the whole t-shirt is out of shape now... May just rip it in smaller bits and use it for oil rags in my garage...
DONT buy!

Date of experience: April 27, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your item was damaged in the wash and we will be happy to assist! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

New York
1 review
0 helpful votes
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I received a shirt that did not fit correctly. They were very good at helping correct the issue for me. Very quick customer service.

Date of experience: April 26, 2018
GB
1 review
1 helpful vote
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Failed delivery
April 26, 2018

Order never received paid for when ordered goods
No customer service feedback
Not satisfactory
Not happy with this comoany

Date of experience: April 26, 2018
Teespring S. Teespring Rep
over a year old

We apologize for any frustration and we'd be happy to offer a resolution! Please contact our Customer Support Team for assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.

California
1 review
1 helpful vote
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Horrible delivery
April 25, 2018

Never recieved 2 of 3 items. Very difficult to contact. Had to write an email and just hope someone responds. Our package room has cameras and code entry once items are dropped off a code is sent to us to allow us inside.

Date of experience: April 25, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your items were not delivered and we are always happy to assist! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Portugal
1 review
0 helpful votes
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Just sh****
April 25, 2018

Tshirts are realy bad, two washes and they look old... sizes dont match, designs are all rip-offs, wrong colors, no details, print sucks... never again.

Date of experience: April 25, 2018
Teespring S. Teespring Rep
over a year old

We sincerely apologize that your item was not printed correctly and we are always happy to offer a resolution! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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