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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Teespring delivers the finest quality of any customized T-Shirt and customer service, I also like how you can use any photo to put of a blank T-Shirt as long you have the rights to it.
As I already said I was supposed to get seven tagless t shirts well over 200.oo on just 1 order which was my 1 and only order and half of my shirts had tags I notified you right away and was told because I paid for faster shipping that could happen I say bull no where did it say if I pay more money for faster shipping I would get less forr my moneyand was told I'd have to take2 pictures of every shirt waist more of my time while I feel I'd be wasting more of my time if you want me to ever spend another dime of money on you we'll you better jump through hoops for me until then I'm done with YOU p.s. I've had people ask about a couple of shirts wanting to know where to get one I didn't tell them for their own good I don't let my friends get crappie servicelike I got
TeeSpring offers non-profit organizations a chance to raise much needed dollars. The quality of their products are great and I enjoy being able to help out while getting a cute t-shirt that not only looks good but helps advertise and inform others about great, well-deserving organizations.
I ordered two different T-Shirts on the same day in two different orders. One was larger than I thought and the second was significantly smaller, more of a child's size although it was supposed to be large. All that I've ordered in the past have been on the overly large size. I don't know why this happens. Printing is good though.
We're sorry to hear that your items did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I bought two t-shirts in support of an old school I went to. The shirts arrived promptly, and looked great. The print on them seems durable, and survived the first round through the washing machine. What I really like is the thickness of the cotton used. I do not like skimpy t-shirts, and these are heavy duty material. I'm not sure if all of their shirts are the same thickness as these, but if so, I would gladly order other shirts from them. It seems like they have an extensive collection of cool images and slogans.
They were quick to take my money, and after 2 months Im still waiting to receive what I paid for. I will not recommend this company to anyone.
We are sorry to see that your original order was lost in transit and thank you for reaching out to our Customer Support Team! As previously advised by our representative, your courtesy replacement order is in transit, with an estimated delivery time frame of May 10 - May 14. For any additional questions regarding the courtesy reprint of your item, please respond to the most recent email sent by our Team or reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
I had previously ordered a hoodie with a runners message on and was delighted with the quality amd the design on it. I decided to order a different one when I saw the campaign. What I ordered was a hoodie with Yes I run like a girl, want a lesson? There was a picture of a girl running in the middle. What I got was a picture of a girl running and the words, Yes I lift like a girl, want a lesson? When I tried to get it changed, I was told I couldnt as that was what the designer had done, despite the campaign having the words I wanted. The words on it made no sense when there was a girl running not lifting on it. Much as I love the first one I bought, I would be very reluctant to order again, because of all the hassle I had in trying to sort it out and get what I wanted. I did receive a full refund eventually, but not the product I wanted.
We truly apologize for any confusion, our items are printed as shown on each specific listing. We are happy to hear that you have received your courtesy refund and, if you have any additional questions, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US. Thank you.
I payd about 120% customs taxes on the tshirts.
You must try to have a base in the EU. From there I would not pay customs taxes.
We're sorry for any confusion or frustration, we do offer listings that are printed in the United Kingdom. The production location is indicated on each listing page, under the photo of the item. For additional inquires, please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Big selection of products along with great service and fast shipping. T-shirts are great quality and many areas to choose from.
Don't use this company for your business. The quality is awful and the length of time to process orders is ridiculous.
We sincerely apologize for any frustration and our Customer Support Team is always happy to help! Please reach out to us directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
These folks are great. Although I used the measurement guide, my tee shirt was too small. They did a quick replacement without any hassle at all. Please support this site. You won't regret it.
The items were as expected was not dissapointed at all with the products I have got so far which is backpack and t-shirt still waiting on pencil case delivery for other items were very fast just in time for bday party
I ordered a mug, paid for express it was to arrive between 4/24-4/29. Its 5/5 and no mug. It would be fine if there was some follow up.
We're sorry to hear that your order did not arrive! Please reach out to our Customer Support Team for assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.
Why would someone from your company respond to my review asking me to contact them when I have already contacted them multiple times with no help. Like I stated in my original review, complete scam. I have already submitted a claim three times. I am tired of the automated responses offering help that does not exist.
We're sorry for the frustration, we have also sent you a Private Message to further assist. Thank you.
This company is a total scam. I ordered my daughter a hoodie on 4/11/18, and was updated about the printing and then the shipping. All of a sudden, the tracking number did not work anymore and I never received my order. My emails are being ignored after the first response saying that my payment didn't go through. I provided them with proof of my payment, and they will not respond. They apparently just hope that people will forget about spending money with them and forget about getting their order. I guess that's a great way to make money. Disgusting.
I have several of these shirts and am exceptionally pleased with them. The fabric quality is good, and they wash well with little or no shrinkage. Also, after numerous washings, the graphics haven't faded, which is a definite plus. I'll be ordering more as new designs are introduced.
Shout out to my $#*! ruel for going out of the way to hella quickly getting the issue resolved you da best literally wish i could give a higher rating than 5
Just a middle man. Horrible shipping policies, bad customer service. Shipping info not easily discoverable.
We're sorry for any frustration regarding the shipment of your order and we would be happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
YOU SENT THE WRONG SHIRTs! When will I RECEIVE MINE! Its been 2 MONTHS!
Never will I order again! First you send damages shirts then I wait 2 months for replacement & you send the wrong shirts! Then ignore my complaint when I tell you you still have yet to replace the damaged shirts?
We're sorry for any inconvenience, if you have received a damaged item, we would be happy to offer a resolution. Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
'Premium' t shirt is made from cheap thin material that stretches easily. Well over priced for what you get and I dread to think how bad the budget t shirts are. I'm now glad I only sold a couple of items as I dont want my name to be associated with such poor quality merchandise
We apologize for any frustration and we are happy to help! If your buyers were unsatisfied with the items that they have received, please have them reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any frustration! To proceed with a resolution, please respond to the request from our Customer Support Team that was sent on March 27,2018, requesting photos of the incorrect items that you have received. This will enable us to further assist you. If you no longer have access to the email that was sent by our Team, please reach out to us again directly through http://teespring.force.com/NewCase?l=en_US. Thank you.