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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Quality not up to par - shirts I bought were sloppily printed and would never be sold in a store given such poor quality. Print was blurry and misaligned. Fabric was thin as well. Since there are hundreds of online T-shirt printers out there, why would I or anyone else give our business to a company that doesn't produce a good product?
A women's medium shirt looks like it would be about a size 6. In what world is that a medium shirt? The material is thin. This was to be a gift. For $25 for a tank top, I really expected much better.
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I was very satisfied with my shirt. The print was great and it holds up in the wash really well too. If you're looking to have a shirt made or just like the ones they advertise, like me, then you won't be disappointed. I highly recommend them.
I had originally ordered a 3XL t shirt and it was kind of snug, so i ordered another t shirt in a 4XL and they sent it to me and it fit perfect! They were so nice about it and it came in the mail so fast! They even let me keep the old shirt and said for me to give it to someone so they could enjoy it! What great customer service! I recommend Teespring for anyone looking to have shirts made!
You sent me the wrong leggings I ordered the nana on s and got the mom leggings
Could send me the right ones
Thank you wendy
Terrible customer service I was doublecharged on my order, wrote them immediately about situation and never heard a word from them perios. Made an second attempt to contact them and still not a word. Going on two weeks now. Will never, ever buy anything from them again
We sincerely apologize for any confusion regarding your order and we are always happy to help! We have sent you a Private Message to further assist. Thank you.
I purchased these items for my grandson who is in construction. He was extremely pleased and excited to wear each of these.
The artwork is always off. It is either, much smaller than the picture, or not aligned properly. One large order that I placed came in parts over two weeks. We had already waited far too long for that order to begin with. I design and order apparel through them and as a designer I can never guarantee that my clients will get what I advertise. I designed a pair of black leggings that were grey when we received them.
Their design tools are easy to use but there is no way for designers to leave any special instructions. To save money what most companies do is have the same template for all sizes which means that they will use the measurements for the smallest apparel. This leaves the larger apparel with artwork that looks way too small. In the time I have been designing through Tee-Spring (about 2 years) I have made ZERO sales outside of my family and friends.
We are sorry to hear that you were not happy with the quality of the items that you have received! We are always happy to offer a resolution for items that have not been printed as designed or have arrived after the estimated delivery time frame. For further assistance, please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I brought 3 hoodies and paid £7.99 each for delivery to the UK. I couldn't consolidate into 1 delivery and then when finally got to me I Then had to pay another £11.86 each for customs. Appreciate customs needs to be paid but make it easier to buy more than one item with just 1 delivery charge and include money to cover customs. 3 tops that cost about £83.00 ended up costing not far off £150. Otherwise excellent quality.
They mailed my order to an old address they have saved in their system instead of using the address I had entered. They have yet to respond to any of my emails regarding how they plan to make this right. I won't be ordering from them ever again
We sincerely apologize for any confusion! Orders are shipped to the address that is submitted to us at the time of checkout and this location would be shown in the confirmation email that is sent immediately after completing the order. We do not store address information, however, your computer or mobile device may prefill this information if you have visited our site previously. For further assistance with your order, please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
Poor quality merchandise and very long delivery time.
The tee shirt I ordered was a larger than expected and material was like sand paper with an iron on print. I could have made this shirt myself.
We're sorry to hear that your item did not fit as expected and that you were not satisfied with the quality! We are always happy to offer a resolution, please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
Item came quickly and as advertsed... purchased it as s gift and recipient loved it. The print was applied perfectly and the colors are vibrant.
I didn't get my order I'm very angry I wrote a mail but no answer it's not serioes...
We are sorry to hear that your order was lost in transit and thank you for reaching out to our Customer Support Team! To proceed with your replacement order, please respond to the most recent email that was sent by our Team requesting confirmation of the order details for the reprint. Thank you for your patience!
This item is not meant for a car but rather a child's sticker book. It is very blurry and has a large white frame surrounding it. Very dissatisfied and disgusted by false advertisement.
We're sorry for any inconvenience! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements that are being run outside of our site. We do not currently offer or list items as car decals or stickers with clear backgrounds. If your sticker was not printed as shown on our site, we would be happy to offer a resolution! For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered two times and both I was sure I got a soft fabric in a feminie cut. Both times were just the same color grey (not what I ordered) stiff old style cotton shirt and the second had the print below my bust line. My friend got a soft fabric so I know it exsits but hers came in the wrong color. Frustration
We're sorry to hear that you were not satisfied with the items that you have received and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Paying and looking for the product was very easy to do. The delivery was faster then i had expected.
I would really recommend this website to other people :D.
I ordered mugs that were put on the platform from "Love Being Catholic" that was linked on their https://www.facebook.com/LvBeingCatholic/'s FaceBook page. The mugs were packaged extremely well and they were better than I expected! The color was bright and matched the advert - that doesn't always happen! The transaction was easy-breezy and I got the mugs quickly with no hassle. Thank you TeeSpring.com!
About this software you can get experience with in Little time. And very nice application. And very helpful to improve your experience.
Edit to original post: Teespring has made good on my transaction. Bottom line, they followed up with excellent communication and have issued me a full refund. It is possible the original artwork was not high quality enough, but teespring went above and beyond to make things right with me. It is nice to see good customer service these days.
Original post:
Prints come out blurry and do not look high quality. When contacting them, they said this was normal. Would not recommend purchasing from them or using them to print you shirts.
We sincerely apologize for the frustration! If your item was printed differently than shown on our listing, we are always happy to help. We have sent a Private Message to assist you further. Thank you.
I ordered the sticker of the duck "breaking out of a car or?". It's on a white background. It should be (and I thought it was) on a clear background. The sticker doesn't even make sense printed on a white rectangle. The only color car (or object) it would work on is a white one. The picture of the duck and the peeled back metal is fuzzy.
We're so sorry for any confusion! We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described a "sticker." If your item has been printed differently than shown on the listing, we would be happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize that your items were not printed correctly and we are happy to offer a resolution right away! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.